20,000-Employee Pep Boys Leverages HCM for Overall Business Impact with Ultimate Software’s UltiPro

  20,000-Employee Pep Boys Leverages HCM for Overall Business Impact with
  Ultimate Software’s UltiPro

Business Wire

WESTON, Fla. -- December 06, 2012

Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people
management solutions, announced today that Pep Boys, the leading automotive
aftermarket service and retail chain in the U.S., has significantly improved
its people management processes and achieved overall business results with
Ultimate Software’s UltiPro.

With nearly 20,000 employees in over 730 locations across the U.S. and Puerto
Rico, executive management for  Pep Boys  determined  that the company needed
to transform its HR operations — which meant replacing the outdated mainframe
system it previously used with completely new cloud-based HCM technology. Pep
Boys chose Ultimate’s UltiPro solution and went live in July 2011.

Since deploying UltiPro, Pep Boys has addressed a range of critical HR
challenges that many industries, particularly retail, face such as:

  *Expediting and automating complex and manual HR and payroll processes
  *Reducing expenses associated with managing a large, geographically
    dispersed workforce
  *Improving services to employees by providing direct access to vital
    information that matters to them

“Especially for larger businesses like ours, managing people-related
activities is a big portion of day-to-day operations, and a considerable focus
is given to how our HCM resources impact the overall budget,” said Mark Buzby,
HRIS and payroll director at Pep Boys. “Ultimate’s technology is a huge
advantage for our business  — elevating the efficiency of our HR and payroll
processes for managers and employees, helping our dispersed teams work smarter
and collaborate more effectively, and delivering results that have impacted
the entire business.”

Retail businesses frequently experience a higher-than-average turnover — so
accurate, real-time data is critical to staying on top of workforce changes,
as well as managing new hire and terminations with speed and precision.
Retailers’ needs include handling complex compensation, such as bonuses and
commissions, and seamlessly integrating with third-party point-of-sale systems
in locations that are often located around the world. With such a diverse
workforce to handle, HR and payroll professionals in the retail industry must
deploy the right technology in order to solve critical business problems.

“UltiPro makes my life easier because employees can make changes independently
from store or home, and redundant data entry for managers or administrators
has been eliminated. The accuracy of our information, our ability to
immediately access meaningful metrics, and the speed of delivery has
significantly improved,” Buzby added. “Personally, my favorite thing about
UltiPro is that we can calculate payroll in 15 minutes for our 20,000-person
workforce  — a fraction of the time it took with our previous provider. This
level of business efficiency has been a huge win for our company.”

Time savings has been an additional benefit because UltiPro provides Pep Boys’
employees with 24-7 access to their information, including payroll details,
year-to-date pay summaries, tax-withholding information, and more. Rather than
printing checks or payroll advices, employees can view their individual
information online and handle a range of transactions that previously involved
emailing, faxing, and using a tremendous amount of paper.

“Since we rolled out the UltiPro portal, the savings in paper usage and
mailings alone has been significant,” said Buzby. “We’ve stopped printing and
mailing hundreds of thousands of pieces of paper each year, which certainly
has made an impact on our bottom line.”

With UltiPro as the primary hub for workforce information, Pep Boys’ employees
can use UltiPro for snapshots of their compensation history, benefits
coverage, and job details.

“Now that our employees are able to make changes on their own and access what
they need when they need it, HR is getting out of tactical responsibilities
and moving to a more strategic focus, and the response from store employees
has been overwhelmingly positive,” said Buzby. “UltiPro is innovative
technology that has taken us into the future.”

“Ultimate Software has years of experience and success with many retailers of
all sizes, and we have a proven understanding and insight in how businesses
like Pep Boys work to increase the efficiency and effectiveness of their HCM
operations,” said Greg Swick, chief sales officer at Ultimate Software. “Pep
Boys understands how cloud-based HCM technology can help companies adapt to
complex and evolving business needs, and we are pleased that UltiPro is
supporting this successful retail organization by delivering tangible business

                           About Ultimate Software

Ultimate is a leading SaaS provider of people management solutions, with more
than 8 million people records in the cloud. Built on the belief that people
are the most important ingredient of any business, Ultimate's award-winning
UltiPro delivers HR, payroll, and talent management solutions that seamlessly
connect people with the information and resources they need to work more
effectively. Founded in 1990, the company is headquartered in Weston, Florida,
and has more than 1,600 professionals focused on developing the highest
quality solutions and services. In 2012, Ultimate was ranked #25 on FORTUNE'S
“100 Best Companies to Work For” list. Ultimate has more than 2,300 customers
with employees in 115 countries, including Adobe Systems Incorporated,
Culligan International, Major League Baseball, The New York Yankees Baseball
Team, Pep Boys, and Texas Roadhouse. More information on Ultimate's products
and services for people management can be found at www.ultimatesoftware.com.

UltiPro is a registered trademark of The Ultimate Software Group, Inc. All
other trademarks referenced are the property of their respective owners.

Follow Ultimate Software on Twitter: www.twitter.com/UltimateHCM

Follow Ultimate Software on LinkedIn: http://linkd.in/UltimateHCM


Ultimate Software, Weston
Public Relations Contact: Darlene Marcroft, 954-331-7444
For Sales Information:
Ultimate Software, 800-432-1729
Web site: www.ultimatesoftware.com
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