Rainmaker Solves Renewals Challenge for Reliable IT

Rainmaker Solves Renewals Challenge for Reliable IT 
Allows Company to Scale Their Services to National Big Box Retailer 
CAMPBELL, CA -- (Marketwire) -- 12/04/12 --  Rainmaker Systems, Inc.
(NASDAQ: RMKR), a leading global e-Commerce software company that
helps multi-national companies address the B2B market by maximizing
sales revenue for their products and services, today announced it has
signed a new agreement with Reliable IT to bring Rainmaker's
GrowCommerce for Renewals solution to their national big box retail
Reliable IT white labels its managed services in a nationally known
big box retail chain to provide SMB consumer's the easy expert
services such as extended warranties, managed services, remote
technical support, and onsite installations. Reliable IT needed to
scale its offering on a National level to tens of thousands of users.
Rainmaker's GrowCommerce for Renewals system handles the entire
process, from generating the renewal data, sending expiring
subscription notifications, marketing to the customer through email,
and servicing the renewal through a shopping cart. Rainmaker also
provides the final reporting and analytics.  
"Before this solution we were unable to scale to tens of thousands of
renewals customers. Now with Rainmaker's GrowCommerce for Renewals,
we have peace of mind that our customer base will be retained, our
renewal rates will increase and our subscriber base will be well
maintained," said Nick DePasquale, VP Channel Operations, Reliable
David Guercio, Rainmaker's senior vice president of sales and
marketing, commented, "Reliable IT chose our GrowCommerce solution
for its efficiency and ability to scale to their needs. We look
forward to providing Reliable IT the best possible renewal solution
on the market." 
Rainmaker's GrowCommerce for Renewals is a turnkey automated solution
that helps companies increase revenue from their B2B customers by
renewing contracts more efficiently. It overcomes basic renewal
challenges by identifying renewal opportunities, targeting upcoming
renewal customers, and renewing expiring and previously expired
About Reliable IT 
Reliable IT, headquartered in Woburn, MA, is a leading provider of
on-demand and annuity-based managed IT services delivered through
hannel partners located throughout the US. With more than 20 years
of experience delivering affordable, best practices technology
solutions, we help you protect and grow your clients' businesses by
maintaining and managing your clients systems and equipment from the
simple to the complex, on-site and on-line. For more information
please visit: www.reliable-it.net 
About Rainmaker 
Rainmaker is an e-Commerce software company that helps multi-national
companies address the B2B market by maximizing sales revenue for
their products and services. The Rainmaker e-Commerce platform can be
enhanced with Rainmaker global telesales agents to maximize revenue
and customer satisfaction through the entire customer life cycle. 
For more information, visit www.rainmakersystems.com or call
NOTE: Rainmaker Systems and the Rainmaker logo are registered with
the U.S. Patent and Trademark Office. All other service marks or
trademarks are the property of their respective owners.  
Timothy Burns
Interim President and Chief Executive Officer 
Chief Financial Officer 
Rainmaker Systems, Inc. 
(512) 949-6021 
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