(The following press release from Zetes Industries SA was received by e-mail. The sender verified the statement.) Press release 4 December 2012 Twitter: #Unilever Greece implements untrained voice solution 3iV of @ZetesIndustries in no time Unilever Greece implements Zetes’ untrained voice solution in 1 month and has order pickers up and running in no time * Easy to use for all operators: untrained system means dialogue adapts to different user levels with no registration of voice profile required * Direct integration with SAP * Rapid implementation: 1 month, including development of custom RFC’s Brussels, 4 December 2012 – Unilever Greece has implemented a Zetes voice picking solution and in doing so, become one of the first countries within the Unilever Group to adopt voice technology. Additionally, by selecting an ‘untrained’ voice system offering adaptive dialogues, the company could realise productivity and accuracy benefits immediately, because even inexperienced operators were able begin using the new system straight away. Working from a brand new warehouse in Schimatari, 20 Unilever operators now execute order picking tasks with the help of Zetes’ voice solution, 3iV Crystal. The solution was implemented within one month, which included development of custom RFC’s for direct integration with Unilever’s SAP ERP system. Adapted to all users The ‘user independent’ or ‘untrained’ approach offered by Zetes means that operators no longer need to register a voice profile before starting work and can simply access the system immediately using their own language. In addition, the system offers two types of voice dialogues, adapted to suit beginners or more experienced operators. Depending on their individual level of expertise, operators can be guided through the picking process using appropriately detailed instructions. As a result of this feature, the 20 Unilever operators, ranging in age from 30 to 50 years old and with no previous experience working with a voice system, were up and working to optimum productivity in no time. Direct integration with SAP The voice solution integrates directly with SAP via custom built RFC’s. Using SAP’s standard integration options, the solution eliminates the need for middleware or intermediate business logic layers. With this approach, Unilever can store its business critical data within a single location, the SAP ERP system. The entire design and implementation process was completed in just 1 month. George Antipas, Logistics Manager at Unilever says, “The solution integrates perfectly with our SAP system and the untrained approach means new or temporary workers can be up to speed immediately.” Alain Wirtz, CEO of Zetes, concludes, “Zetes has a longstanding reputation for developing and delivering voice solutions and we continue to invest in further technology enhancements. Through a close collaboration with our R&D-focused sister company, MCL Technologies and their platform MCL voice, we can offer customers the option of implementing 3iV Crystal as an untrained voice system. This new approach is gaining momentum in the mature voice market and means customers such as Unilever can benefit from having new and temporary operators up and running in no time.” - END - For further information: Zetes Corp PR – Sarah Dheedene – T : +32 2 728 37 48 – E : email@example.com NewsEngine PR – Steven Platteeuw – T: +32 3 260 96 42 – E : firstname.lastname@example.org <mailto:email@example.com> Images : http://www.newsenginepr.com/documents/zetes.xml <http://www.newsenginepr.com/documents/zetes.xml> Download additional background information on ftp://zsftp.be.zetes.com <ftp://zsftp.be.zetes.com> . Username and password are available on request via firstname.lastname@example.org. About Zetes Zetes (Euronext Brussels: ZTS) is a leading provider of supply chain, identification and mobility solutions. By utilising automatic identification technologies in an intelligent way, we link goods and people to new and existing IT systems. The result for our customers is seamless information exchange, with data captured at every stage of the process and made available in real time. Zetes’ solutions thus provide companies, public institutions and governments with the desired control over their floor and field operations, which allows them to optimise overall performance, improve their bottom line and face the most demanding traceability challenges. The Zetes Group has its headquarters in Belgium and employs more than 1000 people across 16 countries in EMEA. Zetes aspires to achieve sustainable profits and growth; its consolidated revenues for 2011 amounted to €220.6 million. More info: www.zetes.com <http://www.zetes.com/>
ZETES INDUSTRIES REPORTS 3IV CONTRACT WITH UNILEVER GREECE
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