Xerox Selects Cisco Unified Computing System to Deliver Its

Xerox Selects Cisco Unified Computing System to Deliver Its
Cloud-Based Global Managed Print Services 
Cisco UCS Handles Transactions for More Than 1 Million Xerox and
Non-Xerox Print Devices Worldwide and Infrastructure-as-a-Service
Cloud Offerings With Vblock-for-Cloud 
SAN JOSE, CA -- (Marketwire) -- 12/04/12 --  Cisco (NASDAQ: CSCO) 
With businesses of all sizes looking at every part of their IT
infrastructure to find cost savings, managed print services (MPS) has
emerged as a new opportunity to improve overall productivity and
reduce operational costs by an estimated 30 percent. As more and more
organizations sign on for Xerox's market-leading MPS offering, they
benefit from faster access to information about their global print
operations -- delivered by the Cisco Unified Computing System(TM)
(Cisco UCS(R)) and data center infrastructure, which supports
hundreds of thousands of transactions per second on behalf of Xerox. 
Last year Cisco and Xerox formed an alliance to deliver cloud-based
services and technology solutions that combine network intelligence
and print, and today, Xerox uses Cisco data center solutions so its
global delivery centers can meet the fast-growing demand for
cloud-based MPS. The Cisco data center environment gives Xerox's
global MPS offerings room to expand by providing a smaller footprint
that also saves power and meets cooling requirements. 
To support the double-digit growth predicted for the MPS market
year-over-year, Xerox's global network of MPS delivery centers hosts
a suite of more than 100 applications, including ticketing systems,
help desk, inventory, and financial reporting. The volume of
performance data generated is massive, highlighting everything from
print usage and performance trends, to equipment maintenance
requirements and other critical issues. The compilation and analysis
of Big Data, hosted on the Cisco data center infrastructure, allows
Xerox to continually refine its services while providing valuable
information to customers to help simplify and improve print resources
and costs. 
Xerox also works with Cisco to deliver cloud services using the
Vblock platform, which combines Cisco UCS with EMC storage and VMware
for virtualization, as well as Cisco Intelligent Automation software,
to deliver Infrastructure-as-a-Service (IaaS) cloud capabilities and
Cisco Hosted Collaboration services. Xerox Cloud Services support
clients of all sizes from facilities in the U.S., UK and Kuala
Lumpur, and use Cisco Hosted Collaboration Services to provide a
range of advanced communication and collaboration services, including
integrating IP Telephony, single number reach, instant messaging. In
the future, the offering will incorporate Cisco Jabber(R) and Cisco
WebEx(R) solutions. 

--  The Xerox global MPS delivery network includes Cisco UCS servers and
    Cisco Nexus(R) switches to improve scalability to support rapid
    growth, enhance performance of Big Data analytics, and accelerate
    server-to-server and server-to-storage communications for faster, more
    reliable delivery of MPS. The MPS business is hosted on two data
    centers located in separate cities in the U.S. The secondary site is a
    mirrored, disaster recovery site for the primary.
--  Xerox selected Cisco UCS as the core server for its global MPS
    delivery centers, and built several server profiles based on different
    UCS models to perform various roles in its data center. Cisco UCS B200
    Blade Servers handle administrative and infrastructure functions that
    help the entire data center run smoothly. Cisco UCS B230 Blade Servers
    support basic application and virtualization functions. Finally,
    higher-performance applications, including SQL databases, run on Cisco
    UCS B440 Blade servers and Cisco UCS C460 Rack-Mount Servers.
--  With Cisco UCS Manager, Xerox can also use service profiles to quickly
    deploy both physical and virtual servers. With the rapidly increasing
    demand for services, Xerox needed to apply service profiles quickly,
    and get new servers and applications running, without rebuilding
    environments every time. Cisco UCS has reduced the number of service
    profiles that need to be managed by 80 percent.
--  Cisco's Nexus family of switches, including Nexus 5000, Nexus 2000,
    and Nexus 1000V, as well as the Cisco MDS 9000 Series Storage
    switches, provide 10-gigabit connections as part of the Cisco Unified
    Fabric. The Cisco Nexus 5000 Series Switches also support unified
    ports with fibre channel over Ethernet (FCoE) that enables Xerox to
    connect to EMC storage over a single, converged network.
--  The new global delivery center deployment has resulted in accelerated
    performance of applications for MPS, improving response times;
    streamlining the environment by reducing the number of server service
    profiles by as much as 80 percent; and improved staff productivity by
    20 percent.
--  Xerox Cloud Services has deployed Vblock 700 Series platforms to power
    cloud facilities in global locations. Multitenant and private cloud
    nodes are offered to both internal Xerox groups and external clients.
--  Xerox Cloud Services chose the Cisco Process Orchestrator for IT
    process automation. This automation has allowed Xerox to speed the
    deployment of application environments and reduce cost by eliminating
    manual processes. The Cisco Process Orchestrator is part of the Cisco
    Intelligent Automation software portfolio.

"As the worldwide market leader for MPS, we're continually looking
for ways to bring new benefits to our customers. By using Cisco UCS
to support our global MPS delivery network, we can quickly respond to
the changing needs of our customers and offer them simplified data,
new applications, and faster service. Cisco's UCS is critical to
managing the growing global demand for MPS," said Andrew Morrison,
senior vice president, Xerox MPS Business.  
"The Vblock platform is an efficient vehicle for rapidly deploying
multitenant and private cloud nodes worldwide as Xerox Cloud Services
grows," said Steve Houser, CTO, Xerox Cloud Services. "The integrated
service, powered by Vblock with UCS, provides performance and
flexibility with the assurance of tight integration and rapid
Additional Resources 

--  Attend a Cisco Webcast featuring Xerox and other customers on December
    6, 2012, 9 a.m. PST/Noon EST. To register: Cisco Unified Computing
    System: Foundation for Cloud
--  View the Cisco Unified Computing System(R) website
--  View Cisco Nexus(R) Series switches website
--  View Cisco Intelligent Automation website
--  Read Cisco Data Center Networks blog
--  Cisco Data Center Services website
--  Xerox Managed Print Services website

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About Xerox
 With sales approaching $23 billion, Xerox (NYSE: XRX) is
the world's leading enterprise for business process and document
management. Its technology, expertise and services enable workplaces
-- from small businesses to large global enterprises - to simplify
the way work gets done so they operate more effectively and focus
more on what matters most: their real business. Headquartered in
Norwalk, Conn., Xerox offers business process outsourcing and IT
outsourcing services, including data processing, healthcare
solutions, HR benefits management, finance support, transportation
solutions, and customer relationship management services for
commercial and government organizations worldwide. The company also
provides extensive leading-edge document technology, services,
software and genuine Xerox supplies for graphic communication and
office printing environments of any size. The 140,000 people of Xerox
serve clients in more than 160 countries. For more information, visit, or For investor information, visit  
Cisco Press Relations:
Sandra Livinghouse 
Xerox Press Relations:
Becky Dziedzic
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