ABF Recognized as Industry's Best in Claims and Loss Prevention

       ABF Recognized as Industry's Best in Claims and Loss Prevention

PR Newswire

FORT SMITH, Ark., Nov. 29, 2012

FORT SMITH, Ark., Nov. 29, 2012 /PRNewswire/ -- ABF^® has earned the 2012
Excellence in Claims and Loss Prevention Award from the American Trucking
Associations' Supply Chain Security and Loss Prevention Council, thus
becoming the only six-time winner of this prestigious award.

"We recognize that each pallet, carton or box is a critical part of our
customers' business and livelihood, and we act accordingly," said ABF
President and CEO Roy Slagle. "Our supervisors and managers ensure that each
ABF employee understands proper cargo handling, with experienced dock
employees mentoring new hires. When specific challenges or opportunities
arise, we use focus groups and the ABF Quality Process to address the root
causes. This approach has positioned ABF as the foremost provider when it
comes to delivering shipments on time, intact, and damage free."

The ATA Excellence in Claims and Loss Prevention is the only nationally
recognized award of its kind. Motor carriers of all types and sizes compete
for this prominent award that pays homage to those companies that have set the
bar for claims management, loss prevention and damage control.

"This is the sixth time ABF has achieved this award. They set the standard
for continuously reducing freight losses of all kinds and processing freight
claims in a timely manner. The dedication to loss prevention training is
critical to its success," said Walter Fountain, national chair of the ATA
Supply Chain Security and Loss Prevision Council.

The ATA Supply Chain Security and Loss Prevention Council serves, promotes,
and creates value for members and the industry through research, education,
training and peer interaction. The American Trucking Associations is the
largest national trade association for the trucking industry.

As the principal subsidiary of Arkansas Best Corporation (Nasdaq: ABFS), ABF
operates as a global provider of customizable supply chain solutions. ABF
enhances supply-chain efficiencies and achieves optimum performance by
focusing on specific logistics needs and customizing innovative solutions. The
carrier's resource-rich infrastructure includes an innovative Dual-System^®
Network for regional and national transportation. Its portfolio of logistics
services extends from the manufacturer's floor to time-definite and/or
white-glove final delivery. In between, customers benefit from a single point
of contact and total end-to-end supply chain visibility.

Contact: Mr. Russ Aikman, director of marketing & public relations
Website: abf.com                   Telephone: (479) 785-8913
Facebook: facebook.com/ABFtoday    Twitter: twitter.com/ABFtoday

SOURCE ABF Freight System, Inc.
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