Ghana's Fidelity Bank Turns to IBM to Power Next Phase of Growth

       Ghana's Fidelity Bank Turns to IBM to Power Next Phase of Growth

Fast-growing West African financial institution relies on IBM for data center
overhaul as it prepares for further expansion

PR Newswire

ACCRA, Ghana, Nov. 29, 2012

ACCRA, Ghana, Nov. 29,2012 /PRNewswire/ --IBM (NYSE: IBM) today announced
the successful completion of a new comprehensive state-of-the-art data center
at the fast-growing Fidelity Bank in Ghana.

(Photo: )

(Logo: )

Fidelity Bank, which is widely known in Ghana for its innovative mortgage and
rural banking products, has evolved from a $100,000 start-up to a
multi-million dollar enterprise that is now preparing for a listing on the
Ghanaian Stock Exchange. Faced with growing pressure on its back-end processes
and technology systems, Fidelity sought an integrated solution that would
enable it to manage future growth as it kick started its expansion program.

"We are at a critical period in the history of our bank where we need to have
in place the right kind of technology going forward," said Edward Effah,
Managing Director, Fidelity Bank. "With advanced technologies and enhanced
business intelligence tools, IBM is helping us to optimize our ability to
provide a wider range of services to our rapidly growing client base."

The data center, which is housed in the bank's headquarters in the Ghanaian
capital of Accra, has been designed from the ground-up with the latest
advances in energy efficiency, business continuity, resiliency, security and
disaster recovery.

Fidelity Bank is ISO certified – the first bank in Ghana to achieve this mark.
The bank has been voted the best Growing Bank three consecutive times in
Ghana. Other recent awards include, Best Bank, Customer Care 2010 and runner
up in Short-term loans, Information Technology and Corporate Social

Fidelity Bank has extended its footprint into Asia with the establishment of
Fidelity Asia Bank in Malaysia. This has also opened up trade and investment
opportunities between Ghana and the Far East.

To deliver the data center, IBM pooled together local and international
consulting expertise and leveraged best practice examples from across the
world, to deliver a customized yet affordable solution. The new data center
will simplify back-end management processes and provide higher levels of
service availability, helping the bank to deliver a positive end-user

Growing demand for innovative banking services and wider product portfolios is
driving intense competition in the Ghanaian financial sector, which the World
Bank predicts will expand by more than 12% in 2012.

"We are seeing increased momentum in the financial services sector where our
clients are looking for transformative technologies that can help them
leapfrog several generations of IT platforms, lower operational costs, and
automate more processes," said Joe Mensah, Country General Manager, IBM Ghana.

IBM is actively expanding its operations across Africa as part of the
company's continued geographic expansion initiative. Recently, IBM announced
details of 20 major banking deals throughout Africa including five of Kenya's
leading banks: Credit Bank, Co-operative Bank, Family Bank, National Bank of
Kenya and National Industrial Credit Bank, who turned to IBM to deliver
world-class IT solutions that are fine-tuned to their local markets.

Earlier this month, RAWBANK, the largest private bank in the Democratic
Republic of Congo (DRC), announced an agreement with IBM to help transform its
core banking systems as it seeks to grow its customer base in the largely
unbanked Central African country.

"The focus for African financial institutions has been to increase market
expansion efforts and improve customer service levels," said Bijen Ramdas,
senior research analyst with IDC Financial Insights, MEA. "Technology
investments being made by financial institutions in the region address
multiple key business metrics specifically focusing on improving efficiencies,
saving costs and driving customer acquisition or retention."

IBM displaced several systems providers, including Hewlett-Packard to supply
Fidelity Bank with hardware, application and systems software, storage and
virtualization software solutions. The deal also included post-implementation
support by IBM for the bank. The specific systems deployed in the new data
center include highly scalable IBM Power 750 servers running PowerHA and
PowerVM system software for computationally intense core-banking applications
as well as System x3850 servers for the bank's general business workloads.
For its increased storage needs, Fidelity Bank also selected IBM System
Storage DS5300 systems for core-banking and the IBM Storwize V7000 with x86

About Fidelity Bank

Fidelity Bank Ghana is owned by Ghanaian and foreign individuals and
institutional investors, including the Agricultural Development Bank, Africa
Capital LLC, and the Social Security and National Insurance Trust (SSNIT),
amongst others.

To learn more about Fidelity Bank Ghana Ltd visit:

About IBM:

To find out more about IBM please visit:

For more information, please contact:

Charles Moyela
IBM Media Relations
+233 2627 18756

Kui Kinyanjui
IBM Media Relations
+254 721 676543

Kristin Bryson
IBM Media Relations
203-241-9190 (mobile)

Press spacebar to pause and continue. Press esc to stop.