RelayHealth to Solve Industry Need for Cross-System Patient Identity,
Consent Management Through Platform Services Strategy Enabling Data
Liquidity between EHR Systems
*HIT providers will use RelayHealth platform services to enable development
of robust, industry-wide longitudinal patient record.
*Platform services will solve key industry pain points.
*Cross-entity identity and consent management will help unlock data for
provider analysis to improve care delivery and risk management.
ATLANTA -- November 28, 2012
RelayHealth, a leading provider of enterprise health information exchange
solutions to hospitals, health systems, physicians, retail pharmacies and
laboratories, as well as interoperability solutions to health information
technology (HIT) providers, today announced its platform services strategy.
This strategy will provide HIT providers and partners an open, vendor- and
payer-neutral platform for secure, scalable technology services, such as
patient identity management and patient consent management to enable a true,
industry-wide longitudinal patient record. The first services will help
developers, including EHR developers across McKesson, earn ONC Edition 2014
The healthcare technology landscape is complicated, with different systems
used in different settings to support different care needs. While some HIT
providers have been able to address a level of interoperability, most data
remains locked in disparate systems and is unusable across multiple providers.
The challenges are the ability to identify a single patient across multiple
systems that employ differing patient identification schemes and the ability
to manage consent at scale. The RelayHealth platform services strategy will
address these key barriers that have historically prevented interoperability.
“To realize the vision of better health for patients, we must achieve
pervasive connectivity and interoperability across a highly fragmented
healthcare system,” said Jeff Felton, president, RelayHealth. “By solving the
challenges associated with enabling industry-wide interoperability, platform
services will help position the industry to achieve enhanced clinical and
financial outcomes. RelayHealth is committed to helping HIT providers, their
customers and patients realize the true promise of interoperable health
information exchange: data liquidity.”
When patient data are spread across multiple systems, it is a challenge for
healthcare providers to use those data without a single, harmonized patient
identifier. This has slowed the industry’s ability to realize value from
secure health information exchange. With RelayHealth platform services, HIT
providers will be able to embed a cross-entity master patient index into their
native systems. This enables patient identification across multiple systems
while allowing each system to maintain its current identification methodology.
Another challenge for HIT systems attempting to share data is patient consent
management. Currently cross-system patient opt-outs are often managed in
manual processes that are inefficient and cumbersome. HIT providers who embed
RelayHealth platform services into their systems will have a method for
automatically managing opt-outs across disparate systems to help ensure that
data is not shared inappropriately.
Many HIT providers today exchange health information via PDF. With RelayHealth
platform services, HIT providers will help their hospital and health system
customers build a more robust longitudinal patient record by exchanging
information in an actionable, discrete format. This will help healthcare
providers improve outcomes and manage risk to thrive under new reimbursement
McKesson systems - including Horizon Clinical®, Paragon® and McKesson Practice
Choice™ - and other RelayHealth partners - already use RelayHealth for
interoperability services, and will leverage RelayHealth platform services for
enhanced capabilities. RelayHealth, which already provides one of the leading
health information exchange systems, will encourage other HIT providers to use
these services to advance interoperability throughout the industry and will
allow healthcare information technology vendors of all types - both acute and
ambulatory and across all settings of care - to solve key technology problems
that arise from the secure exchange of healthcare information.
With its platform services strategy, RelayHealth continues to deliver on its
promise of better connectivity to help providers enable better business and
deliver better care - all for better health.
Any descriptions of future functionality reflect current product direction,
are for informational purposes only and do not constitute a commitment to
provide specific functionality. Timing and availability remain at McKesson’s
discretion and are subject to change and applicable regulatory approvals.
RelayHealth, McKesson’s connectivity business, enables the secure exchange of
clinical, financial and administrative information between patients,
providers, payers, pharmacies, pharmaceutical manufacturers and government
agencies. RelayHealth processes nearly 16 billion healthcare transactions
annually by integrating the delivery of high-quality care and improving the
financial outcomes for its customers. For more information, call 888.743.8735,
or visit our Web site at www.RelayHealth.com. Follow us on Twitter
(@RelayHealth) or visit the RelayHealth Facebook page.
Lynne Durham, 770-237-7506
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