Ruckus Powers Top Three Highest Ranked Chains for Hotel Wi-Fi

        Ruckus Powers Top Three Highest Ranked Chains for Hotel Wi-Fi

HotelChatter Names Ruckus Customers: Kimpton, Fairmont and Peninsula as Having
the Best Hotel Wi-Fi in 2012

PR Newswire

SUNNYVALE, Calif., Nov. 28, 2012

SUNNYVALE, Calif., Nov. 28, 2012 /PRNewswire/ --Ruckus Wireless^® (NYSE:
RKUS) today announced that for the second year in a row, the top worldwide
hotel chains ranked as offering the "Best Hotel Wi-Fi" by HotelChatter all
have one thing in common—they were smart to choose Ruckus technology to power
their Wi-Fi networks.


HotelChatter's 2012 Hotel Wi-Fi Report named Kimpton Hotels, Peninsula Hotels,
and Fairmont Hotels as having the best Wi-Fi in the world for their guests,
ranking them first, second, and third, respectively. All three of these
premier worldwide hotel chains know that reliable, robust Wi-Fi service is a
prerequisite for their guests, and Ruckus ZoneFlex™ Wi-Fi technology is the
best way to provide reliable high speed wireless Internet access.

Ruckus ZoneFlex is one of the most popular Wi-Fi systems for hotels because it
extends signal range and delivers consistent performance at long ranges. This
is achieved through patented adaptive antenna technology that automatically
focuses Wi-Fi signals only where they are needed, creating stronger signals
that can be "steered" around obstacles and interference. The Ruckus ZoneFlex
system is the only to combine SmartMesh Networking, directional, high-gain RF
signal routing, and predictive channel selection for unprecedented coverage
and performance at an affordable price.

"We've gone to great lengths to deliver to our guests the best wireless
experience possible and Ruckus has been integral in helping us make this
happen," said Donald O'Grady, regional vice president of Property Technology
for Kimpton Hotels and Restaurants. "With Ruckus we've been able to deploy
fewer access points that deliver greater coverage and have seen customer
satisfaction rise. That's a big part of why Kimpton is number one."

Hotel chains like Kimpton, Peninsula and Fairmont that are aiming to increase
revenues per available room (RevPAR) and maximize profitability use Ruckus
Smart Wi-Fi ZoneFlex access points (APs) for: stronger Wi-Fi signals,
ubiquitous coverage, more stable connections and consistent performance.

According to Hotel Internet Services (HIS), a leading provider of secure wired
and wireless Internet services, Ruckus ZoneFlex Smart Wi-Fi has contributed to
significant reductions in guest complaints for its customers across the United

"HIS is easily seeing 30 percent or greater reduction in guest complaints
wherever we have installed a Ruckus-powered Wi-Fi network," said Gary Patrick,
president of Hotel Internet Services. "Bottom line, we have far fewer truck
rolls being required to maintain Wi-Fi at our contracted hotel properties,
which means lower servicing costs and happier hotel clients for us, and, in
turn, happier customers for them."

Beyond high-speed Wi-Fi guest access, hotels are using Wi-Fi for a myriad of
applications—from service optimization to environmental controls, and IPTV to
tablet-based location services.

"Kimpton, Peninsula, and Fairmont are premier hotels, and these Best Wi-Fi
rankings clearly demonstrate that ZoneFlex is the gold standard in hospitality
Wi-Fi deployments," said Ted Watson, director of Global Hospitality Solutions
for Ruckus Wireless. "Our hotel clients around the world have seen better
coverage, which not only translates into better guest satisfaction scores, it
also saves them a significant amount of money, helping to improve their
profitability in a very competitive industry. In addition, hotel guests are
increasingly demanding the same Wi-Fi reliability on their handheld devices
like smartphones and tablets that they need in their room on their laptops.
Ruckus Smart Wi-Fi delivers on all of these demands in a growing mobile world,
and as we like to say, that's simply better wireless—for hotels and their

More than 20 Kimpton Hotels and Restaurants worldwide feature Ruckus Smart
Wi-Fi technology, including the Hotel Palomar Chicago, Eventi New York, Hotel
Solamar in San Diego, and Hotel Monaco San Francisco in the U.S. Peninsula
Hotels with Ruckus Smart Wi-Fi include locations in Beverly Hills, Chicago and
New York in the U.S.; Beijing and Hong Kong in China; Paris in Europe, and
Manila in Asia/Pacific. Fairmont Hotels powered by Ruckus include locations in
Chicago, Dallas, San Francisco and San Jose in the U.S.; Geneva and Monte
Carlo in Europe; Singapore (Swissotel) in Asia/Pacific, and Nairobi in Africa.

Ruckus Wireless advanced Smart Wi-Fi products and technologies address the
growing challenges faced by hoteliers to support thousands of simultaneous
Wi-Fi users within high-capacity venues and conference locations. For more
information, visit us at:


San Francisco-based Kimpton Hotels & Restaurants, a collection of boutique
hotels and chef-driven restaurants in the US, is an acknowledged industry
pioneer and was the first to bring the boutique hotel concept to America. In
1981 Bill Kimpton founded the company that today is well-known for making
travelers feel welcomed and comfortable while away from home through authentic
and unscripted customer care, stylish ambience and embodying a certain
playfulness in its approach to programs and amenities. Adjacent to the hotels
are locally-loved, top-rated, Kimpton restaurants. Kimpton leads the
hospitality industry in ecological practices through its innovative EarthCare
program that spans all hotels and restaurants. Market Metrix, a recognized
authority and leader in feedback solutions, consistently ranks Kimpton above
other hotel companies in luxury and upper upscale segments for customer
satisfaction. Privately held Kimpton was recognized by Fortune Magazine as a
Best Company to Work for in 2012. The company operates more than 50 hotels
and more than 50 restaurants in 24 cities. For more information visit or call 1-800-KIMPTON.


Headquartered in Sunnyvale, CA,Ruckus Wireless(NYSE: RKUS) is a global
supplier of advanced wireless systems for the rapidly expanding mobile
Internet infrastructure market. With 2011 revenues of $120 million, the
company offers a wide range of indoor and outdoor "Smart Wi-Fi"products to
mobile carriers, broadband service providers, and corporate enterprises, and
has more than 16,000 customers worldwide. Ruckus technology addresses Wi-Fi
capacity and coverage challenges caused by the ever-increasing amount of
traffic on wireless networks due to accelerated adoption of mobile devices
such as smartphones and tablets.Ruckus invented and has patented
state-of-the-art wireless voice, video, and data technology innovations, such
as adaptive antenna arrays that extend signal range, increase client data
rates, and avoid interference, ensuring consistent and reliable distribution
of delay-sensitive multimedia content and services over standard 802.11 Wi-Fi.
For more information, visit

Media Contact
Mark Priscaro
Ruckus Wireless

SOURCE Ruckus Wireless

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