Facilitator Article Explores Benefits of Wendy's Use of Corrigo
Restaurant Chain Uses Application to Manage Technicians
ALPHARETTA, GA -- (Marketwire) -- 11/27/12 -- An article in
Facilitator magazine recently uncovered how the Wendy's Company is
using Corrigo software to manage its facilities, to the benefit of
Wendy's technicians and restaurant managers.
The article, which appeared in the October/November issue of the
magazine, describes how restaurant chain Wendy's uses Corrigo
software to monitor the efficiency of its technicians with an
application that tracks all activities of a work order in real time.
Facilitator is the official publication of the Restaurant Facility
Corrigo's software allows Wendy's to keep tabs on the cost
effectiveness of its internal technician workforce and ensure that
restaurant managers get the service they need in a timely manner. The
data is used to develop a scorecard for technicians, rating them
based on twenty different metrics and enabling them to know the areas
in which they do well and where they may need to improve.
As a company, Corrigo offers cloud-based solutions for restaurants
and organizations with multiple facilities or field service
industries, delivering reliable operational visibility, measurement
and control. The company's Work Order Network allows for the more
efficient dispatch and routing of technicians and vendors to take on
a variety of tasks.
"With ever-increasing costs and the pressure to improve and control
margins, it is not a 'nice to have' anymore, but a requirement for
every facilities team to have access to detailed data so they can
perform analysis on the drivers of repair and maintenance cost," said
John Getha, Director of Facilities at Wendy's. "The Work Order
Network provides Wendy's this data and gives us insight to better
understand opportunities to modify or change equipment design,
behaviors and/or providers and then to measure the impact of these
The article was written by Sherleen Mahoney of Facilitator magazine,
and Corrigo is mentioned on pages 26-28 of the issue.
About the Wendy's Company
The Wendy's Company is the world's
third-largest quick-service hamburger company. The Wendy's system
includes more than 6,
500 franchise and Company-operated restaurants
in the United States and 27 countries and U.S. territories worldwide.
For more information, visit aboutwendys.com or wendys.com
About Corrigo Incorporated
Founded in 1999, Corrigo has grown to
become a leader in service management solutions, providing the
technology behind more than 10 million service requests per year for
over 5,000 customers across 100,000 facilities. For more information,
Press spacebar to pause and continue. Press esc to stop.