New Wave of Virtual Employees Working Smarter but Risking Burnout,
According to Workplace Survey by Kelly Services(R)
Latest Findings From Kelly Global Workforce Index(TM)
TROY, MI -- (Marketwire) -- 11/27/12 -- Mobile technologies are
transforming the workplace and are helping to lift productivity and
efficiency, but these technologies are also contributing to increased
fatigue and burnout among workers who are putting a lot of the
pressure on themselves.
The findings are part of the latest survey results from the Kelly
Global Workforce Index (KGWI), an annual survey conducted by Kelly
Services (NASDAQ: KELYA) (NASDAQ: KELYB). The survey examines the
rise of the highly virtual workforce, characterized by widespread
access to mobile technologies, and the impact on workplace
productivity, work-life balance and job security. Almost 170,000
people across all generations in 30 countries, including the
Americas, APAC and EMEA regions, participated in the current survey.
More than a quarter of employees (27 percent), globally, say that
they feel pressured to stay connected with work outside of normal
work hours, through email, smartphones and other online platforms.
More than half (53 percent) say that staying "connected" has
increased their productivity, while work-life balance has also
largely improved, but concerns about job security and burnout are
being felt by a significant number of respondents.
Nearly a quarter of workers (23 percent) report spending no time
"connected" to the workplace during their off hours. Almost half (49
percent) report spending up to five hours each week, another 27
percent spend more than six hours per week, with many revealing they
spend more than 10 hours per week connected to work during their off
The blurring of the line between work and leisure is occurring across
all generations but is most pronounced for Gen Y and Gen X employees
and those with a professional and technical background. These workers
feel the greatest pressure to maintain contact with their work, even
during their downtime.
Asked to identify the main pressures for staying connected with work,
the largest share (36 percent) said they were placing the pressure on
themselves. Other sources of pressure were coming from employers,
y 26 percent, "industry culture" (15 percent), customers
and clients (14 percent), and other employees (5 percent).
The results also show:
-- Workers in APAC feel the most pressure to stay "connected" to their
work outside of normal work hours, with 35 percent feeling compelled
to stay in touch, compared with 28 percent in EMEA and 21 percent in
-- The most significant increase in workplace productivity occurred in
APAC, with 62 percent experiencing gains, compared with 50 percent in
both EMEA and the Americas.
-- Almost one-third (32 percent) say that the use of mobile technologies
has contributed to fatigue or burnout.
-- Only 29 percent say that the online technologies have improved their
-- 60 percent would consider telecommuting -- working mainly from home or
away from the office -- if that were offered.
Complete findings are published in a new report, Highly Virtual
Workforce. For more information about the Kelly Global Workforce
Index and key regional and generational findings, please visit the
Kelly(R) Press Room or www.kellyservices.com.
About the Kelly Global Workforce Index
The Kelly Global Workforce Index is an annual survey revealing
opinions about work and the workplace from a generational viewpoint.
Approximately 170,000 people from the Americas, APAC and EMEA
participated in the survey. Results have been published throughout
2012 on a variety of topics such as employee retention, social media
and the highly virtual workplace. Visit www.kellyservices.com to
review findings on the current topic.
About Kelly Services
Kelly Services, Inc. is a leader in providing workforce solutions.
Kelly(R) offers a comprehensive array of outsourcing and consulting
services as well as world-class staffing on a temporary,
temporary-to-hire and direct-hire basis. Serving clients around the
globe, Kelly provides employment to more than 550,000 employees
annually. Revenue in 2011 was $5.6 billion. Visit
www.kellyservices.com and connect with us on Facebook, LinkedIn, &
Twitter. Download The Talent Project, a free iPad app by Kelly
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