National Retail Security Survey Reveals U.S. Retail Industry Lost More Than
$35.28 Billion to Theft in 2011
Survey analyzes key loss prevention trends for retailers leading into the
BOCA RATON, Fla. -- November 27, 2012
Employee theft, shoplifting/organized retail crime and administrative error
are the main sources of loss affecting retailers, according to an annual
survey conducted by the University of Florida with a funding grant fromTyco
Integrated Security, the industry’s leading security systems integrator, and
Tyco Retail Solutions, leading global provider of retail performance and
The 2011 National Retail Security Survey found that retail shrinkage in 2011
was 1.42 percent, down from 1.49 percent from the previous findings in 2010.
This calculates to an approximate $35.28 billion annual loss to retailers as a
direct consequence of preventable inventory issues, with 44.2 percent
attributed to employee theft, 25.8 percent to shoplifting and organized retail
crime and 12.1 percent to administrative error.
"The decrease in retail theft indicates retailers are implementing effective
loss prevention solutions in order to diligently protect their assets," said
University of Florida criminologist Richard Hollinger, Ph.D., who conducted
the survey. "The holiday season is an important time for retailers to evaluate
their security solutions, and the growing adoption and awareness of better
loss prevention strategies has continued in the recent trend of reduced retail
losses and improved profitability."
According to NRF, 2012 holiday sales are trending to increase 4.1 percent to
$586.1 billion, confirming retailers need to ensure their shrinkage is low in
order to capitalize on increased sales. With improved technologies and a large
number of consumers accessing retailers’ inventories from multiple touch
points, inventory visibility and accuracy is key for loss prevention this
“With the holidays and 2013 planning in full swing, it’s important for
retailers to take a look at these statistics and evaluate security strategies
accordingly,” said Michael Creedon, Vice President, Retail Sales and
Operations, at Tyco Integrated Security. “While theft is down this year,
organized retail crime is on the rise and loss prevention solutions remain
very important to help shrinkage continue to decline and operations run more
efficiently and effectively.”
Creedon suggests retailers work with a loss prevention expert to analyze
solutions over the holidays and create a tailored and effective plan leading
into the New Year. Tyco Integrated Security and Tyco Retail Solutions offer
retailers security technologies, like their dual-technology tag, to help
maintain a cohesive inventory visibility approach.
“As a total security solutions provider, we work with retailers to help
confirm they have the right solutions and that they are using them in a way
that maximizes their investment,” said Creedon. “Actively safe-guarding
merchandise allows retailers to keep costs down and increase their ability to
offer better prices to their customers, while potentially improving internal
About Tyco Integrated Security
A business unit of Tyco International Ltd., Tyco Integrated Security is North
America’s leading commercial security systems integrator, providing security
and business optimization services to more than 500,000 customers.
Headquartered in Boca Raton, Fla., Tyco Integrated Security has more than
10,000 employees throughout North America. For more information, visit
About Tyco Retail Solutions
Tyco Retail Solutions is a leading global provider of integrated retail
performance and security solutions, deployed today at more than 80 percent of
the world’s top 200 retailers. Customers range from single-store boutiques to
global retail enterprises. Operating in more than 70 countries worldwide, Tyco
Retail Solutions provides retailers with real-time visibility to their
inventory and assets to help improve operations, optimize profitability and
create memorable shopper experiences.
The Tyco Retail Solutions portfolio for retailers is sold direct, through Tyco
Integrated Security in North America and ADT authorized business partners
around the world. For more information, please visit
www.tycoretailsolutions.com or visit www.YouTube.com/TycoRetailTV.
About Tyco International
Tyco International Ltd. (NYSE: TYC) is a diversified company that provides
vital products and services to customers around the world. Tyco is a leading
provider of security products and services, fire protection and detection
products and services, and industrial valves and controls. Tyco had 2011
revenue of more than $17 billion and has more than 100,000 employees
worldwide. More information on Tyco can be found at www.tyco.com.
©2012 Tyco Integrated Security LLC. All rights reserved. Tyco and Tyco
Integrated Security are marks and/or registered marks. Unauthorized use is
For Tyco Integrated Security
Anne Lines, 978-518-4512
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