Accenture Receives Contract Award for Identity Management and Credentialing System

  Accenture Receives Contract Award for Identity Management and Credentialing

  $250 million contract helps TSA manage millions of transportation workers

Business Wire

ARLINGTON, Va. -- November 26, 2012

Accenture Federal Services received a five-year contract from the U.S.
Transportation Security Administration (TSA) to create identity management and
credentialing system processes to verify and manage millions of identities for
those working at sensitive, secure areas throughout the U.S. transportation
system. The contract has a ceiling of $250 million.

Accenture will work with TSA to build a system to consolidate credentialing
platforms to include case management and customer relations management.

Transportation workers are dependent on a secure, timely and cost-effective
credential to work at airports, sea ports and other sensitive transportation
areas. The new system aims to provide a customer-friendly enrollment function,
creating a system that allows TSA to streamline the credentialing process for
applicants through a single channel.

Multiple programs exist to issue credentials and manage identities today for
transportation workers, including workers at airports, driver’s licenses to
transport hazardous materials and separate identifications for maritime

This new process will consolidate these programs into one system over time,
improve credentialing for new and existing transportation sector workers,
increase consistency of information across multiple programs and provide
improved customer service to applicants.

The first program to be transitioned will be the Transportation Worker
Identification Credential (TWIC). TWIC is used to secure the nation’s maritime
transportation system by providing biographic and biometric identification
credentials, such as fingerprints, for personnel requiring unescorted access
to secure areas of regulated facilities and vessels.

“This new identity management and card production capability tool will connect
people and information to help facilitate secure travel and trade,” said Ken
Lawhorn, who leads Accenture’s work at TSA.

Learn more about Accenture’s global public safety work, from insights to
outcomes, work with federal agencies and Delivering Public Service for the

About Accenture

Accenture is a global management consulting, technology services and
outsourcing company, with 257,000 people serving clients in more than 120
countries. Combining unparalleled experience, comprehensive capabilities
across all industries and business functions, and extensive research on the
world’s most successful companies, Accenture collaborates with clients to help
them become high-performance businesses and governments. The company generated
net revenues of US $27.9billion for the fiscal year ended Aug. 31, 2012. Its
home page is


Joanne Veto
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