Barnes & Noble earns Fifth Consecutive Perfect Score in the 2013 Corporate
Equality Index (CEI)
Company Recognized By Human Rights Campaign for LGBT Equality in the Workplace
NEW YORK -- November 21, 2012
Barnes & Noble, Inc. (NYSE: BKS), the leading retailer of content, digital
media and educational products, proudly announced today that it has earned the
top rating of 100 percent for the fifth year in a row in the 2013 Corporate
Equality Index (CEI), an annual survey administered by the Human Rights
Campaign Foundation, the nation’s largest lesbian, gay, bisexual and
transgender civil rights organization. Barnes & Noble joins the ranks of 252
other major U.S. businesses which received top marks for their treatment of
lesbian, gay, bisexual, and transgender (LGBT) employees and consumers.
“We value all of our employees at Barnes & Noble, and are extremely proud to
once again be recognized for creating an inclusive business environment and
for providing our LGBT employees with expanded and competitive benefits,” said
Michelle Smith, Vice President of Human Resources for Barnes & Noble, Inc. “At
Barnes & Noble, we’re committed to our core values and to treating everyone
with respect and dignity. Whether in-store, online or digital, the Barnes &
Noble experience is special thanks to our passionate employees who are
committed to embracing diversity of ideas and people. This award is as
reflective of our people and the communities we serve as it is our policies.”
A total of 889 businesses were rated in the 2013 CEI, including the entire
Fortune 500, on a scale from 0 to 100 percent, evaluating LGBT-related
policies and practices including non-discrimination policies, transgender
health benefits and domestic partner benefits. Once again, Barnes & Noble’s
efforts in ensuring LGBT equality in each of the survey’s main criterion
earned it the prestigious 100 percent ranking by CEI, which was established in
The 2013 Corporate Equality Index report is available at www.hrc.org/cei.
About Barnes & Noble, Inc.
Barnes & Noble, Inc. (NYSE:BKS), the leading retailer of content, digital
media and educational products, operates 689 bookstores in 50 states. Barnes &
Noble College Booksellers, LLC, a wholly-owned subsidiary of Barnes & Noble,
also operates 667 college bookstores serving over 4.6 million students and
faculty members at colleges and universities across the United States. Barnes
& Noble conducts its online business through BN.com (www.bn.com), one of the
Web's largest e-commerce sites, which also features more than 3 million titles
in its NOOK Bookstore™ (www.bn.com/ebooks). Through Barnes & Noble’s NOOK®
eReading product offering, customers can buy and read digital books and
content on the widest range of platforms, including NOOK devices, partner
company products, and the most popular mobile and computing devices using free
NOOK software. Barnes & Noble is proud to be named a J.D. Power and Associates
2012 Customer Service Champion and is one of only 50 U.S. companies so named.
Barnes & Noble.com is ranked the number one online retailer in customer
satisfaction in the book, music and video category and a Top 10 online
retailer overall in customer satisfaction according to ForeSee E-Retail
Satisfaction Index (Spring Top 100 Edition).
General information on Barnes & Noble, Inc. can be obtained via the Internet
by visiting the company's corporate website: www.barnesandnobleinc.com.
Mary Ellen Keating
Barnes & Noble, Inc.
Carolyn J. Brown
Barnes & Noble, Inc.
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