TeleTech to Open Second Customer Experience Center in Paducah, Kentucky

  TeleTech to Open Second Customer Experience Center in Paducah, Kentucky

       Second Site Expands Presence and Adds to Job Growth in The State

Business Wire

DENVER -- November 20, 2012

TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of
technology-enabled customer experience solutions, today announced that it is
expanding its presence in Kentucky by opening a second state-of-the-art
customer experience center in Paducah. In May, TeleTech announced a site
opening in Hopkinsville.

The Paducah customer experience center will occupy two separate buildings: one
in the historic downtown area and the second building will be built in the
commerce park area. Construction on the 30,000 square foot building in the
commerce park is expected to begin in January 2013.

“We’re excited to expand our commitment to the state of Kentucky,” said
Kenneth Tuchman, chairman and chief executive office of TeleTech. “The
talented labor force in the state will help us deliver exceptional support to
our Fortune 1000 clients and their customers.”

TeleTech will offer a range of positions in Paducah including trainers, human
capital managers, talent acquisition specialists, facilities managers, senior
desktop support technicians, team leads, business analysts, service delivery
managers and customer service representatives. For more information about the
positions with TeleTech, visit

TeleTech is a pioneer in the customer experience management industry. The
Company’s technology-enabled platform has been architected to create a
differentiated customer experience across multiple channels and through the
different phases of the customer lifecycle.

“Paducah is pleased to partner with TeleTech to attract their investment in
our community,” said Chad Chancellor, President and CEO, Paducah Economic
Development. “We look forward to working with TeleTech for many years to
sustain their profitability and growth here.” To see comments from some of
Paducah’s leading officials, see the news from Paducah Economic Development.


Celebrating its 30^th year in business, TeleTech and its subsidiaries have
helped the world’s most successful companies design, enable, manage and grow
customer value through the delivery of superior customer experiences across
the customer lifecycle. As the go-to partner for the Global 1000, the TeleTech
group of companies delivers technology-enabled solutions that maximize
revenue, transform customer experiences and optimize business processes. From
strategic consulting to operational execution, our more than 41,000 employees
drive success for clients in the communications and media, financial services,
government, healthcare, technology, transportation and retail industries.
Through the TeleTech Community Foundation, the company leverages its
innovative leadership to ensure that students in underserved communities
around the globe have access to the tools and support they need to maximize
their educational outcomes. For additional information, please visit


TeleTech Holdings, Inc.
Investor Contact:
Karen Breen, 303-397-8592
Media Contact:
Jeanna Blatt, 303-397-8507
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