TM Forum’s Big Data Analytics Summit Helps Service Providers Unleash the Power of Big Data

  TM Forum’s Big Data Analytics Summit Helps Service Providers Unleash the
  Power of Big Data

   Keynotes from eBay, Google, Everything Everywhere and more give service
   providers necessary tools to react to ever-changing consumer marketplace
                 utilizing wealth of data at their fingertips

Business Wire

MORRISTOWN, N.J. -- November 19, 2012

Today’s digital services-based economy has created a new realm of competition
in the communications sector and as a result service providers are fighting to
retain their increasingly fickle customers. To help prevent churn, they are
turning to their own data for insight into customer interest, behaviors and
patterns. However, this data can be unwieldy, overwhelming and impossible to
analyze without best practices in place. To help these service providers find
ways to manage their data in a cost-effective, efficient and secure way, TM
Forum is hosting its first-ever Big Data Analytics Summit, a unique, two-day
conference that brings together leading companies to help service providers
learn how to capitalize on big data analytics to cut costs, retain customers
and find new sources of revenue.

TM Forum’s Big Data Analytics Summit, held Jan. 29-20, 2013, at the Movenpick
Hotel in Amsterdam’s City Center, features big data analytics leaders, such as
Capgemini, eBay, Everything Everywhere, France Telecom-Orange, Google and
Teradata. The focused agenda is packed with case studies, debates, panels and
interactive networking sessions, and highlights the most important big data
issues facing service providers today, such as:

  *Exploiting the potential of big data analytics
  *How big data is driving big change
  *Big data analytics from both sides: Aligning business with IT
  *Ensuring customer information remains safe and secure
  *Using big data analytics and social media to maximize loyalty, reduce
    churn and improve customer satisfaction
  *Creating a truly personalized customer experience through big data

“Today’s service providers have a vast amount of valuable customer information
at their fingertips. By identifying, correlating and analyzing the right data
quickly and efficiently, they can get an accurate view of their customers’
behavior and make immediate, fact-based decisions on customer experience,
service offerings and more,” said Martin Creaner, President and CEO, TM Forum.
“Our Big Data Analytics Summit is a must-attend conference for any service
provider looking to capture their share of the digital service
marketplace—especially with data analytics being one of the core competencies
required for any player to compete.”

TM Forum’s regional and topic-driven Summit Series delves deeply into the
communications industry’s pressing business issues by showing service
providers how to overcome the latest market challenges. The Summit Series
stands uniquely apart by offering expert keynotes, sessions and unrivaled
networking opportunities. The 2012 and 2013 schedule includes:

TM Forum’s Customer Experience Summit, Kuala Lumpur, Malaysia, Nov. 27-28,
TM Forum's Big Data Analytics Summit, Amsterdam, Netherlands, Jan. 29-30, 2013
TM Forum’s Middle East Summit, Dubai, UAE, Feb. 4-5, 2013
TM Forum’s Latin American Summit, São Paulo, Brazil, March 19-20, 2013
TM Forum’s Africa Summit, Johannesburg, South Africa, July 16-17, 2013

Please contact TM Forum’s event sales team at;
Carine Vandevelde (+44 207 193 8678); or Vanessa Lefebvre (+34 605 165 449) to
discuss Big Data Analytics Summit sponsorship packages that are right for your
company and your budget.

Register now for TM Forum’s Big Data Analytics Summit and receive maximum
savings. In addition, industry press and analysts may qualify for
complimentary media passes for this conference. To check eligibility, please
visit the conference Media Center website.

About TM Forum:

TM Forum is a global, non-profit industry association focused on enabling
service provider agility and innovation.As an established thought-leader in
service creation, management and delivery, the Forum serves as a unifying
force across industries, enabling more than 900 member companies to solve
critical business issues through access to a wealth of knowledge, intellectual
capital and standards.

The Forum provides a unique, fair and safe environment for the entire
value-chain to collaborate and overcome the barriers to a vibrant, open
digital economy, helping member companies of all sizes gain a competitive edge
by enabling efficiency and agility in their IT and operations. For more
information about TM Forum, visit


Global TM Forum Media Contact
Elizabeth Coyne, PR Director
+1 973 641 3247
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