Holiday Travel Spending Surges 12% to $72.9 Billion, According to Annual Allianz Travel Insurance Survey

  Holiday Travel Spending Surges 12% to $72.9 Billion, According to Annual
  Allianz Travel Insurance Survey

   Travelers tell-all: confess top travel annoyances and their own naughty
              behavior in this year’s Vacation Confidence Index

Business Wire

RICHMOND, Va. -- November 19, 2012

This holiday season, Americans aren’t just opening up their wallets to buy
presents for family and friends – they’ll also spend 12 percent more on
holiday travel, according to the fourth annual Allianz Travel Insurance
Vacation Confidence Index released today by Allianz Global Assistance USA.
Following cautious holiday-travel spending last year, this year’s spending is
on the rebound with Americans set to spend $72.9 billion, a $7.7 billion
increase from 2011.

“With consumers spending more on travel this holiday season, it’s more
important than ever for them to protect their investment with travel
insurance,” said Alan Josephs, Chief Marketing Officer of Allianz Global
Assistance USA. “Holidays are stressful enough as it is, and travelers who
purchase Allianz Travel Insurance can rest assured that our dedicated team,
available 24/7, will provide travel assistance to help with any issues that
may arise as they travel to their holiday destination.”

Nearly six in ten (56%) of Americans are confident that they will take a
holiday trip this year, with more saying that they are “very confident” (45
percent this year versus 42 percent last year). Those who are likely to travel
are budgeting to spend $1,116 on average, a significant increase from last
year’s travelers who budgeted $980 for holiday travel.

Top Travel Annoyances Reveal GPS Angst

For the fourth year in a row, travel by car continues to be the top mode of
transportation for holiday trips, weighing in at 59 percent. But before
hitting the road this holiday season, Americans might want to double check
their directions and consider leaving the backseat driver at home: three in
ten (26 percent) say that their biggest travel annoyance is a GPS/navigation
system that fails or provides outdated directions, while nearly one quarter
(22%) say their biggest pet peeve is the backseat driver that shouts driving
tips. Other top travel annoyances include the passenger who needs to stop to
use the restroom every other hour (15 percent), and the driver with no taste
in music who insists on controlling the songs (10 percent).

Screaming Babies and Inconsiderate Passengers Irritate Fliers Most

One third of Americans intend to fly to their holiday destination this year,
keeping air travel at the second most popular mode of transportation for the
fourth consecutive year. Air travel is not without its frustrations, either –
nearly half (39 percent) say that they’re most annoyed by a kicking and
screaming baby sitting in the seat behind them, while 17 percent say that
watching another passenger smash their carry-on items bothers them the most.
Sitting next to a passenger who gets up multiple times to use the bathroom and
loud music coming from a neighboring passenger’s headphones are the next two
on the list, respectively at 15 and 12 percent.

Naughty or Nice? Travelers’ Top Confessions Include Buying Airport Gifts for
Loved Ones

Nearly one in five Americans (19 percent) have confessed to being
less-than-perfect holiday guests. Among the top holiday travel faux pas
they’re guilty of committing? At least one in ten brought last-minute holiday
shopping to a whole new level, buying gifts at either an airport gift shop or
at a rest stop on the interstate, while eight percent admit to having
one-too-many drinks in the airport or on the flight on the way to their
holiday destination. Seven percent opted to skip out on holiday festivities
altogether, and made up an excuse on why they couldn’t travel. Five percent of
Americans can expect to receive a lump of coal this year, having admitted to
all of the above.

Allianz Travel Insurance provides its customers with coverage should a planned
trip be cancelled or interrupted for unforeseen circumstances that are
included in the purchased policy.* For additional information on Allianz
Global Assistance USA products, or to purchase Allianz Travel Insurance for
holiday travel, visit

The Allianz Travel Insurance Vacation Confidence Index is based on a telephone
survey conducted by Ipsos Public Affairs from November 7 – 12, 2012 of a
nationally representative sample of 1,000 randomly-selected adults aged 18 and
over residing in the U.S. With a sample of this size, the results are
considered accurate within ±3.1 percentage points, 19 times out of 20, of what
they would have been had the entire population of adults in the U.S. been
polled. The margin of error will be larger within regions and for other
sub-groupings of the survey population. These data were weighted to ensure the
sample's regional and age/gender composition reflects that of the actual U.S.
population according to data from the U.S. Census Bureau.

* - Conditions, limitations and exclusions apply. For a complete description
of the coverage, carefully review the terms and conditions of the certificate
of insurance. Insurance coverage is underwritten by BCS Insurance Company (OH,
Administrative Office: Oakwood Terrace, Ill), or Jefferson Insurance Company
(NY, Administrative Office: Richmond, VA), depending on the insured's state.
Allianz Global Assistance and Allianz Travel Insurance are brands of AGA
Service Company. AGA Service Company is the licensed producer and
administrator of this plan and an affiliate of Jefferson Insurance Company.
The insured shall not receive any special benefit or advantage because of the
affiliation between AGA Service Company and Jefferson Insurance Company.

Allianz Global Assistance USA

Allianz Global Assistance USA is a leading consumer specialty insurance and
assistance company with operation centers in 29 countries. In the United
States, Allianz Global Assistance USA (AGA Service Company) insures 13 million
customers and is best known for its Allianz Travel Insurance plans.

In addition to travel insurance, Allianz Global Assistance USA offers event
ticket protection and unique assistance services such as international medical
assistance and concierge services. The company also serves as an outsource
provider for in-bound call center services and claims administration for
health insurers, property and casualty insurers, and credit card companies.

For more information about Allianz Global Assistance USA, please visit learn more about Allianz Travel Insurance plans,
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Allianz Global Assistance

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International leader in Assistance, Travel Insurance and  health, life & home
care services, today Allianz Global Assistance counts more than 10,920
employees who speak 40 different languages and work throughout the world with
a network of 400,000 service providers and 180 correspondents. 250 million
people, or 4% of the world’s total population, benefit from its services,
which the Group provides on all five continents.


Allianz is the 20^th largest company in the world (Forbes Global 2000, 2011)
and 62^nd most valuable global brand (Interbrand, 2012). Allianz has 151,000
employees worldwide and 76 million customers in more than 70 countries. In
2011, Allianz had over103 billion euros in revenue and over 1.6 trillion
euros under management. In the US, Allianz brands include:

Allianz Life

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Fireman’s Fund

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Ipsos Public Affairs

Ipsos Public Affairs is a non-partisan, objective, survey-based research
practice made up of seasoned professionals. We conduct strategic research
initiatives for a diverse number of American and international organizations,
based not only on public opinion research, but elite stakeholder, corporate,
and media opinion research.

Ipsoshas media partnerships with the most prestigious news organizations
around the world. In the U.S., UK and internationally, Ipsos Public Affairs is
the media polling supplier to Reuters News, the world's leading source of
intelligent information for businesses and professionals, and the Hispanic
polling partner of Telemundo Communications Group, a division of NBC Universal
providing Spanish-language content to U.S. Hispanics and audiences around the

Ipsos Public Affairs is a member of the Ipsos Group, a leading global
survey-based market research company. We provide boutique-style customer
service and work closely with our clients, while also undertaking global
research. To learn more, visit:


Allianz Global Assistance USA
Daniel Durazo, 804-673-7175
M Booth & Associates
Jamie Foley,
The Hodges Partnership
Tony Scida,
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