Duke Energy Launches My Home Energy Report
500,000 residential customers in North Carolina will receive reports comparing
their personal energy usage to other customers
CHARLOTTE, N.C., Nov. 19, 2012
CHARLOTTE, N.C., Nov. 19, 2012 /PRNewswire/ --Duke Energy (NYSE: DUK) is
mailing reports to 500,000 residential customers in North Carolina showing
them how their personal energy usage compares with customers who live in
similar homes in their areas.
"We know neighbors talk and compare their bills," said Gayle Lanier, Duke
Energy senior vice president and chief customer officer. "By showing customers
how their actual energy usage compares to their neighbors, we believe they'll
make changes to be more efficient and, most importantly, reduce their overall
The "My Home Energy Report" is a customized, paper-based energy usage report
sent via U.S. mail to eligible residential customers. The report groups like
homes of similar size, age and location (based on publicly available tax
records) and compares the customer's usage to the average home and efficient
homes within the group. The report includes tips and other recommendations for
reducing energy usage; it does not include names or other personal
According to Lanier, Duke Energy has been testing this program for more than a
year with randomly selected customers. The results - customers who use the
information to make changes in how they use energy are saving an average of 2
percent or $20 on their annual energy costs.
"This is one of the most useful, practical and readily discernible reports I
have ever received from a company," said Tom Cochran, a Duke Energy customer
in State Road, N.C., who was one of the early program participants. "To be
able to keep tabs on how we are doing on our energy usage is important to me."
Duke Energy residential customers in North Carolina who live in single-family
homes with one electric meter, have at least 12 months of energy usage history
and are not currently participating in fixed pricing plans are eligible to
participate. These customers should receive their reports over the next few
Duke Energy customers in South Carolina began receiving the reports earlier
Customers who do not receive the report are encouraged to use the company's
Online Services program at www.duke-energy.com where they will find their
usage information and money-saving tips
"My Home Energy Report is just one of the tools within Duke Energy's suite of
energy efficiency offers that help customers manage their energy use," said
Lanier. "By encouraging our customers to take control of their energy habits,
we are creating sustained energy savings that can then be counted on when we
consider options for meeting future energy demand."
Headquartered in Charlotte, N.C., Duke Energy is a Fortune 250 company traded
on the New York Stock Exchange under the symbol DUK. More information about
the company is available on the Internet at: www.duke-energy.com.
CONTACT: Media Relations
SOURCE Duke Energy
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