SoCalGas Offers Tips On Preventing, Spotting And Responding To Natural Gas Leaks

  SoCalGas Offers Tips On Preventing, Spotting And Responding To Natural Gas

PR Newswire

LOS ANGELES, Nov. 16, 2012

LOS ANGELES, Nov. 16, 2012 /PRNewswire/ -- With the winter weather upon us,
people tend to use their natural gas appliances more often. Southern
California Gas Co. (SoCalGas) urges customers to be safe and know the signs of
a natural gas leak and what to do if a leak is suspected.

SoCalGas offers these safety tips to help customers and the general public
recognize and respond to natural gas leaks:

  oUse your sense of sight, hearing or smell to alert you to the presence of
    a gas leak. Signs of a possible leak include:

       oA damaged connection to a gas appliance, dirt or water being blown in
         the air, dead or dying vegetation (in an otherwise moist area) over
         or near pipeline areas, a fire or explosion near a pipeline or
         exposed pipeline after an earthquake, fire, flood or other disaster.
       oAn unusual sound, such as a hissing, whistling or roaring sound near
         a gas line or appliance.
       oThe distinctive odor  of natural gas. Even though an odor is added to
         natural gas to assist in the detection of leaks, do not rely on sense
         of smell alone to alert you to a gas leak since there may be
         occasions when you might not be able to smell the odor additive.
         Visit SoCalGas' website at for more

If a leak is suspected:

  oREMAIN calm.
  oDON'T light a match, candle or cigarette, and don't turn any electrical
    devices on or off, including light switches, or use any device or
    equipment that could cause a spark.
  oIMMEDIATELY EVACUATE the area where the leak is suspected and from a safe
    location call SoCalGas at (800) 427-2200, 24 hours a day, seven days a
    week, or call 911.
  oDON'T attempt to control the leak or repair the damaged pipe or meter.

SoCalGas operates more than 100,000 miles of pipeline to safely transport gas
to homes and businesses throughout its service area. Although SoCalGas
routinely performs pipeline safety tasks, including patrolling, testing,
repairing, and replacing pipelines, leaks in natural gas pipelines do occur
and can be caused by third-party contractors, hidden corrosion or natural
disasters, and can be flammable.

  oCall Underground Service Alert (USA) at 811 at least two business days
    before digging to have utility-owned lines marked. This is a free service
    and it can help prevent injury, costly property damage and loss of utility
  oMost natural gas pipelines are buried underground, but only major pipeline
    routes are marked above ground with high visibility markers. These markers
    purposely indicate only the general – not exact – location of major
    pipelines usually found where a pipeline would intersect a street, highway
    or rail line.
  oPipeline markers also do not indicate the depth or the number of pipelines
    in the area. Most lower-pressure lines used to serve residential
    neighborhoods and businesses are not marked, and could be just inches
    below ground, which is why it is important to know where they are buried
    before digging for any reason.
  oImmediately report any pipe damage by calling SoCalGas at (800) 427-2200.
    No damage is too small to report.

About Southern California Gas Co.
Southern California Gas Co. has been delivering clean, safe and reliable
natural gas to its customers for more than 140 years. It is the nation's
largest natural gas distribution utility, providing service to 20.9 million
consumers connected through nearly 5.8 million meters in more than 500
communities. The company's service territory encompasses approximately 20,000
square miles throughout central and Southern California, from Visalia to the
Mexican border. SoCalGas is a regulated subsidiary of Sempra Energy (NYSE:


SOURCE Southern California Gas Co.

Contact: Denise King, Southern California Gas Co., 1-877-643-2331,