Cassidian Communications Recognizes Public and Private Sector Clients Throughout Northeast for Tireless Work During Hurricane

  Cassidian Communications Recognizes Public and Private Sector Clients
  Throughout Northeast for Tireless Work During Hurricane Sandy and Nor’easter

Business Wire

TEMECULA, Calif. -- November 16, 2012

Cassidian Communications, an EADS North America company, today wishes to
recognize the outstanding emergency preparedness, response and recovery
efforts of its numerous public and private sector clients throughout the
Northeast during Hurricane Sandy and last week’s nor’easter. As a global
leader in mission-critical communications technologies for more than 40 years,
the company knows and appreciates the passion, grit and determination required
for people to prevail under such extreme circumstances. Accordingly, Cassidian
Communications commends the countless community leaders, first responders,
public service workers, volunteers and local business people who tirelessly
worked to ensure public safety and to sustain operations during these
back-to-back weather events.

“Our promise is to keep people connected when it matters most, and I am
honored to say that during Hurricane Sandy and the nor’easter, we were able to
do just that,” said Bob Freinberg, chief executive officer for Cassidian
Communications. “Mother Nature has once again shown us that she is a force to
be reckoned with, but the spirit of people to persist against all odds--as
demonstrated by those in the path of these unprecedented storms--is equally as

“For the employees of Cassidian Communications, critical matters,” said Mary
Wathen, chief operating officer for the company’s Critical Communications
Solutions and Services division. “Watching our team in action, providing 24/7
technical support and continuously monitoring the performance of 9-1-1 systems
throughout the Northeast was truly one of the most rewarding moments in my
professional career. I, for one, could not be more proud of our people and
their desire to help others in their time of need.”

Cassidian Communications provides 9-1-1 call processing and emergency
notification solutions to public safety operations, including Public Safety
Answering Points (PSAPs) and federal agencies. Nearly 1,200 of the company’s
public safety customers alone are located in the states directly impacted by
Hurricane Sandy and the recent nor’easter. Likewise, well over 100 of
Cassidian Communications’ private sector clients, including utilities,
hospitals and banks, also were affected by these natural disasters. For them,
Cassidian Communications’ emergency notification technology was used for
business continuity/disaster recovery (BC/DR) communications, helping ensure
the safety of their employees and sustain operations.

“Incredibly, every solution and service platform we offer was utilized in some
way during Hurricane Sandy and the nor’easter,” said Wathen. “And given the
breadth of our crisis communications portfolio, that is a powerful testimony
for our company, our people and the thousands of clients we serve.”

Among the many Cassidian Communications products used during these two events
were the Vesta^® Pallas^™, Vesta^® CS, Vesta^® DMS and IP-enabled Sentinel^®
Patriot^® 9-1-1 call processing solutions. Others included the ORION™ Vela^®
geospatial application and Aurora^® MIS (reporting) solution. As indicated by
usage reports, customer feedback and media briefings, these mission-critical
applications enabled PSAPs throughout the Northeast to manage emergency and
administrative calls, even when volumes were at their highest.

In a televised interview on October 29, 2012, Mayor Bloomberg of New York
reported approximately 10,000 calls coming into the city’s PSAPs every half
hour. Accordingly, he urged residents to only call 9-1-1 in an absolute
emergency, freeing call takers to provide assistance to those in dire need.
Numerous other PSAPs across several states also saw a surge in call center
activity during these extreme weather events, exercising their Cassidian
Communications-provided solutions around the clock.

Many of these public safety operations, as well as private businesses, also
relied upon emergency notification technology, namely The Communicator!^®
NXT^™, GeoCast^® Web^™ and REVERSE 911^® brand notification solutions, to
quickly mobilize emergency response teams, geographically alert residents of
potential danger and account for employees.

From Friday, October 26, through Wednesday, October 31, Cassidian
Communications’ MassCall^® emergency notification service and state-of-the-art
hosting centers placed millions of calls for clients impacted by Hurricane
Sandy. Numerous other Cassidian Communications’ customers exercised their
on-premise emergency notification systems, successfully reaching thousands
more people before, during and after the unprecedented storm. Several of these
same clients found themselves activating these notification solutions yet
again when the dangerous nor’easter brought heavy snow to the region.

Today, the employees of Cassidian Communications are diligently working to
create smarter ways to keep all of our communities safe, not just in extreme
situations like Hurricane Sandy, but each and every day. The company continues
to offer support to its many public and private sector clients impacted by
these two devastating storms. It also extends heartfelt consideration to
those, including a handful of its own employees, affected by their wrath.

“Our thoughts are with you as you work to return to normalcy,” said Freinberg.
“We are honored to have played a part in your mission to protect life and
property during Hurricane Sandy and last week’s nor’easter, and we are here
for you throughout this winter season and the days ahead.”

Cassidian Communications continues to serve clients ranging from public safety
operations to Fortune 1000 corporations to federal agencies. Collectively, the
company has more than 40 years of experience deploying 9-1-1 call processing
solutions, emergency notification systems and first-responder digital trunked
radio networks.

About Cassidian Communications

Cassidian Communications, an EADS North America company, is the world’s
largest and most trusted source for mission-critical communications
technologies, including NG9-1-1 call processing platforms, emergency
notification solutions and services, and now, P25 land mobile radio networks.
For over four decades, Cassidian Communications has upheld its promise to keep
people connected when it matters most, consistently designing solutions with
an open mind and creating smarter, more effective ways to ensure communities
are safe. Today, the company supports more than 60% of all Public Safety
Answering Points (PSAPs), serving over 200 million people in the U.S. alone,
plus hundreds of private sector businesses spanning transportation, finance
and healthcare, and Federal Civil and DoD operations globally. For Cassidian
Communications, CRITICAL MATTERS™. The company is headquartered in Temecula,
Calif., with facilities located in Richardson, Texas, Franklin, Tenn. and
Gatineau, Quebec.

About EADS North America

EADS North America is the U.S.-based operation of EADS, a global leader in
aerospace, defense, and related services. EADS contributes more than $13
billion to the U.S. economy annually and supports over 225,000 American jobs
through its network of suppliers. EADS North America, headquartered in
Herndon, Va., offers a broad array of advanced solutions to meet U.S. military
and commercial requirements, including fixed- and rotary-wing aircraft,
homeland security systems, public safety communications, defense electronics
and avionics, and threat detection systems.


Cassidian Communications, an EADS North America Company
Flynn Nogueira, Director of Marketing
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