More Employees Use Their Own Smartphones for Work and Are Less

More Employees Use Their Own Smartphones for Work and Are Less
Concerned With Cost of Connectivity -- Putting the Enterprise at Risk 
iPass Mobile Workforce Report Indicates Significant Growth in the
BYOD Trend: Increased Data Usage Across More Devices -- and With the
Smartphone at the Center of the Mobile Workers' Universe, the
Enterprise Is Stuck Paying the Bill 
REDWOOD SHORES, CA -- (Marketwire) -- 11/15/12 --  iPass(R) Inc.
(NASDAQ: IPAS), the global Wi-Fi and enterprise mobility services
leader, today published its quarterly Mobile Workforce Report, which
found that more employees are using their own smartphones for work
and they rank connectivity cost as the least important factor when
choosing a mobile network -- creating the potential for a "bill
shock" response by enterprises that don't have cost control policies
as part of their BYOD plan.  
"With more workers turning to their smartphones for work, data usage
is growing rapidly across multiple devices. As this BYOD trend
continues to explode, not just in the US but around the world,
enterprises are seeing the effects both in rising productivity and in
rising network costs. Employees are using more data with more devices
to work longer hours, anytime and anywhere -- and this report shows
they're willing to connect with little regard for cost," said Evan
Kaplan, chief executive officer at iPass. "This lack of cost
sensitivity has the potential to dramatically impact corporate
budgets. In order to gain the business benefits of the proliferation
of consumer-driven IT, enterprises must stay in front of the BYOD
challenge by providing cost-effective connectivity for mobile workers
wherever they roam."  
Supporting surging growth in the BYOD trend, the report shows that
the proportion of workers' smartphones provisioned by employers has
declined from 58 to 33 percent, while self-provisioning has risen to
46 percent; up from 42 percent last year. The report findings also
indicate that the smartphone is at the center of the mobile workers'
universe, ranking only behind wallets and keys in terms of the most
important items in their lives, and their network of choice is Wi-Fi. 
Kaplan continued, "The idea of a universal computing device that
supplants other devices has been on the radar
 for decades. What's
interesting is that while the smartphone is ranked only behind the
wallet and keys in importance, it's not displacing mobile workers'
reliance on tablets or laptops. In fact, our data indicates that
smartphone users also use more data on other devices, revealing an
interesting phenomenon -- essentially, the more you use the more you
As employees have increasingly taken ownership over their own devices
for work, the profile of the most popular smartphones in the
enterprise has also changed. The iPhone remains in the top spot, with
ownership among 53 percent of the mobile workforce; up from its 45
percent share in 2011. With 34 percent ownership (up from 21 percent
in 2011), Android has taken over second place from BlackBerry, which
is now the device of choice for just 26 percent of mobile workers
(down from 32 percent in 2011). Despite the billions that Microsoft
has invested in revamping and marketing its mobile OS, Windows Phone
remains in the last place of the major operating systems, with just
five percent of mobile workers currently using it. When asked about
their other mobile devices, 59 percent of mobile workers said that
they expect to rely on tablets more in the coming year, with the iPad
remaining the dominant device as the preference for 54 percent. 
The report also found that Wi-Fi is the network of choice for 52
percent of mobile workers, but poor connectivity is impacting their
efficiency. One out of every two (50 percent) of mobile workers
complained that finding simple access to Wi-Fi networks outside the
office is a hindrance to their productivity, whereas in 2011, only 33
percent of mobile workers described this as a barrier to successful
mobile working; indicating that there is a growing reliance on Wi-Fi
connectivity among the workforce. The second largest barrier to
mobile working was described as access to applications on the go.
Thirty-four (34) percent of respondents named application access as a
problem, up from 25 percent last year, indicating an ongoing need for
mobile technologies that offer support for mobile employees.  
For more statistics and findings from this quarter's mobile workforce
report, please visit:  
About the iPass Mobile Workforce Report 
The iPass Mobile Workforce Report is published quarterly. This report
was based on a survey of over nearly 1,700 mobile workers at 1,100
enterprises around the world between September 27, 2012 and October
19, 2012. The iPass Mobile Workforce Report can be found at  
About iPass Inc. 
 iPass helps enterprises and telecom service
providers ensure their employees and subscribers stay well connected.
Founded in 1996, iPass (NASDAQ: IPAS) delivers the world's largest
commercial-grade Wi-Fi network and trusted connectivity platform.
With more than one million Wi-Fi hotspots across 113 countries and
territories, iPass gives its customers always-on, frictionless
connectivity for smartphones, tablets and laptops anywhere in the
world -- simply, securely and cost-effectively. Additional
information is available at or on Smarter Connections,
the iPass blog. 
iPass(R) is a registered trademark of iPass Inc. Wi-Fi(R) is a
registered trademark of the Wi-Fi Alliance. All other trademarks are
owned by their respective owners. 
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Media Contacts:
iPass Inc.
US: Terry May, Flashpoint Group
Tel. +1 321 632 1690
US: Susan Cummings
Tel. +1 650 232 4335
UK: Leila Hajaj, 
Spark Communications
Tel: +44 (0) 20 7 436 0420
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