ALLDATA Launches Product Updates in Response to Customer Requests
Listening to Customers Continues a Long Tradition at ALLDATA
ELK GROVE, Calif., Nov. 15, 2012 (GLOBE NEWSWIRE) -- ALLDATA LLC, the leading
provider of manufacturers' automotive repair information and solutions for
professional automotive service and collision repair shops, has released
upgrades to its ALLDATA Repair and ALLDATA Collision products in response to
valuable customer feedback.
"A lot of companies say they listen to their customers," said ALLDATA
President Jeff Lagges. "When we say it, we mean it. From the very beginning,
we looked at our customers as partners in the process. We have welcomed their
feedback, both complimentary and critical, to help us develop and deliver the
best information, management, and communication products in the industry."
In addition to a fresh look and feel, the new generation ALLDATA Repair S3000
and ALLDATA Collision S3500 user experience has been enhanced with additional
customer messaging; expanded, yet simplified search capabilities; improved
filtering by information type; and an improved saved article feature. Some
functionality has been repositioned for greater convenience. ALLDATA's legacy
repair products also have received updates.
A new "library request" button within both the ALLDATA Repair and ALLDATA
Collision products brings up a simplified form for requesting additional or
needed mechanical and collision repair data. ALLDATA maintains the largest
database of vehicle manufacturers' repair information in the industry and
information is continually being added. But for customers who need help
finding procedures for just-released models, pre-1982 vehicles, or other
obscure data, ALLDATA Research Library staff quickly responds with needed
"ALLDATA is staffed with people who know the car business," said Lagges. "We
employ many certified technicians, service writers, parts people, and shop
owners, as well as people who are actively involved in the industry. We know
what our products need to achieve, but we also understand that we can learn
from the men and women who are out there every day pulling codes, turning
wrenches, and sectioning frames. These updates are the direct result of
hearing what they have to say."
For more information about ALLDATA and its products, please visit
www.alldata.com or call 800-697-2533.
ALLDATA, founded in 1986, with more than 80,000 automotive repair and
collision shop subscribers, is the leading provider of manufacturers' service
and repair information, shop management software and customer relations tools
for the automotive repair and collision industries. Professional automotive
repair shops across North America depend on ALLDATA for their automotive
repair information needs and to purchase parts from more than 2,200 AutoZone
Commercial program locations.
ALLDATA^® Collision^SM S3500 is the single source of OEM collision repair
information delivering unedited and regularly updated information for
structural repairs, mechanical and diagnostic information. ALLDATA^® Repair^SM
S3000 is the leading provider of comprehensive, factory-correct repair
information for the automotive industry. Also available are: ALLDATA^®
Manage^SM, a strategic shop management system; ALLDATA^® Market^SM, a
web-based shop marketing tool to bring in new and repeat business and the
AutoZone^® Aftermarket Parts Catalog and AZ PartsConnect^® program for
aftermarket parts estimating and electronic ordering. ALLDATAdiy.com provides
consumers with repair articles, factory technical service bulletins, and
illustrations for a specific vehicle, along with a link to ALLDATA-approved
repair shops. Visit www.alldata.com for more information.
As of August 25, 2012, AutoZone sells auto and light truck parts, chemicals
and accessories through 4,685 AutoZone stores in 49 U.S. states plus the
District of Columbia and Puerto Rico and 321 stores in Mexico.
AutoZone is the leading retailer and a leading distributor of automotive
replacement parts and accessories in the United States. Each store carries an
extensive product line for cars, sport utility vehicles, vans and light
trucks, including new and remanufactured automotive hard parts, maintenance
items, accessories, and non-automotive products. Many stores also have a
commercial sales program that provides commercial credit and prompt delivery
of parts and other products to local, regional and national repair garages,
dealers, service stations, and public sector accounts. AutoZone also sells the
ALLDATA brand diagnostic and repair software through www.alldata.com.
Additionally, we sell automotive hard parts, maintenance items, accessories,
non-automotive products and subscriptions to the ALLDATAdiy product through
www.autozone.com, and our commercial customers can make purchases through
www.autozonepro.com. AutoZone does not derive revenue from automotive repair
Debbie Mitchell at 888-892-2332
AutoZone Contact Information
Media: Ray Pohlman at 866-966-3017
Financial: Brian Campbell at 901-495-7005
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