Best Buy Chooses the Warranty Division of AIG for Geek Squad Protection Program

  Best Buy Chooses the Warranty Division of AIG for Geek Squad Protection

 AIG remains Best Buy’s exclusive service provider for Geek Squad Protection

Business Wire

NEW YORK -- November 15, 2012

The American International Group (AIG) insurers and Best Buy today announced
that they have agreed to a multi-year renewal of their existing Geek Squad
Protection agreement. The renewal ensures that the Warranty Division of AIG
will continue to serve as the exclusive service provider of Best Buy’s Geek
Squad Protection Plans and other customer service related service contracts
sold through Best Buy’s multichannel distribution system in the United States.

AIG currently provides Geek Squad Protection Plans for Best Buy’s wide variety
of technology products and offerings through an array of turnkey solutions.
Geek Squad Protection Plans are available for a wide range of computing, home
theater, digital imaging, mobile phone, car electronics products, as well as
major appliances. While many products come with a manufacturer’s warranty, the
protection plans extend the length of coverage and may offer additional
benefits such as an improved “no lemon” policy, protection for accidental
damage from handling, and image burn-in coverage.

“AIG is the ideal entity for helping Best Buy achieve our commitment to giving
customers support throughout the life cycle of their personal technology,”
said George Sherman, senior vice president, Best Buy. “AIG contributes an
end-to-end customer service platform, a global footprint, and an in-depth
knowledge of Best Buy’s customers.”

“Best Buy is a highly respected and trusted global retailer and we are proud
to continue our longstanding relationship, which dates back to 1995,” said
James Mostofi, President of the U.S. Warranty Division of AIG. “Best Buy is
well known for delivering new and better ways to serve its customers, and
we’re excited to be the company’s service provider.”

About Best Buy

Best Buy Co., Inc. (NYSE: BBY) is a leading multi-channel global retailer and
developer of technology products and services. Every day our employees -
167,000 strong - are committed to helping deliver the technology solutions
that enable easy access to people, knowledge, ideas and fun. We are keenly
aware of our role and impact on the world, and we are committed to developing
and implementing business strategies that bring sustainable technology
solutions to our consumers and communities. For information about Best Buy,
visit and to shop at Best Buy, visit

American International Group, Inc. (AIG) is a leading international insurance
organization serving customers in more than 130 countries and jurisdictions.
AIG companies serve commercial, institutional, and individual customers
through one of the most extensive worldwide property-casualty networks of any
insurer. In addition, AIG companies are leading providers of life insurance
and retirement services in the United States. AIG common stock is listed on
the New York Stock Exchange and the Tokyo Stock Exchange.

AIG is the marketing name for the worldwide property-casualty, life and
retirement, and general insurance operations of American International Group,
Inc. For additional information, please visit our website at
Products and services are written or provided by subsidiaries or affiliates of
American International Group, Inc. (AIG). Not all products and services are
available in every jurisdiction, and insurance coverage is governed by actual
policy language. Certain products and services may be provided by independent
third parties under contract with AIG or its subsidiaries or affiliates.
Insurance products may be distributed through affiliated or unaffiliated
entities.. Certain property-casualty coverages may be provided by a surplus
lines insurer. Surplus lines insurers do not generally participate in state
guaranty funds and insureds are therefore not protected by such funds.


Matt Gallagher, AIG Media Relations
Paula Baldwin, Director, Best Buy Services
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