Best Global Operator, Best Cloud Service and User’s Choice: Orange Business Services Wins Three Major Awards at World

  Best Global Operator, Best Cloud Service and User’s Choice: Orange Business
  Services Wins Three Major Awards at World Communication Awards 2012

 confirms market leadership in customer satisfaction, innovative cloud-based
                   solution and global service performance

Business Wire

PARIS -- November 14, 2012

Orange Business Services was awarded three of the telecom industry’s highest
accolades at Tuesday night’s annual World Communication Awards (WCA) held in
London – Best Global Operator, Best Cloud Service and the User’s Choice Award.

Tony Lavender, CEO at Plum Consulting and WCA Chair of Judges, said,
“OrangeBusiness Services submitted several impressive entries this year and
they were worthy of their success in this year’s World Communications Awards.
The judges praised the strong customer testimonials that were evident across
all of the entries this year.”

The Best Global Operator recognition highlights the rich heritage of Orange
Business Services providing an unmatched value proposition to its customers.
Its coverage, network performance, customer experience and loyalty, and
innovation are competitive differentiators. With local expertise in 166
countries and a cloud-ready network reaching 220 countries and territories,
Orange Business Services delivers market-leading solutions on a global basis.

Business Together as a Service, a cloud-based global unified collaboration
solution from Orange Business Services, was named Best Cloud Service. Business
Together as a Service allows unified collaboration via the cloud using an “as
a service” model that lets customers quickly and cost-effectively access
communication and collaboration tools anytime, anywhere, on any device.

Orange Business Services won the User's Choice Award based on extensive end
user research carried out by Total Telecom in conjunction with Ocean82. Orange
Business Services received the highest customer satisfaction index from an
assessment of survey responses that measured levels of satisfaction with the
product, value for money and the levels of customer support received in the
last twelve months.

Vivek Badrinath, CEO, Orange Business Services, said: “Winning Best Global
Operator, Best Cloud Service and the User’s Choice Award at the World
Communication Awards is a strong testimony to the unwavering dedication of the
Orange Business Services team to provide world-class service to our customers.
Our goal is to deliver real value to multinationals as an ICT partner that
they can trust. We provide a wide range of next-generation services to our
customers from fully managed to cloud computing services anywhere they do
business. All of our solutions are backed by the ‘Outstanding Customer
Experience’ program which assures our customers that they will receive an
end-to-end consistent customer experience with more teams, tools and
capacities than other telcos to ensure business continuity. Customer
testimonials were an integral part of the judging process for these awards and
we thank our customers for their continued trust and support in Orange
Business Services.”

Celebrating 14 years of corporate and personal success in global
communications, the World Communication Awards, recognizes significant
achievements and developments in the global telecoms industry.

About Orange Business Services

Orange Business Services, the France Telecom-Orange branch dedicated to B2B
services, is a leading global integrator of communications solutions for
multinational corporations. With the world's largest, seamless network for
voice and data, Orange Business Services reaches 220 countries and territories
with local support in 166. Offering a comprehensive package of communication
services covering cloud computing, enterprise mobility, M2M, security, unified
communications, videoconferencing, and broadband, Orange Business Services
delivers a best-in-class customer experience across a global landscape.
Thousands of enterprise customers and 1.4 million mobile data users rely on an
Orange Business Services international platform for communicating and
conducting business. Orange Business Services is a four-time winner of Best
Global Operator at the World Communication Awards. Learn more at
www.orange-business.com

France Telecom-Orange is one of the world’s leading telecommunications
operators with sales of 45.3 billion euros for 2011 and has 170,000 employees
worldwide at Sept. 30, 2012. Orange is the Group's single brand for Internet,
television and mobile services in the majority of countries where the company
operates. France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment
A) and on the New York Stock Exchange.

Orange and any other Orange product or service names included in this material
are trademarks of Orange Brand Services Limited, Orange France or France
Telecom.

Contact:

Orange Business Services
Elizabeth Mayeri, +1-212-251-2086
elizabeth.mayeri@orange.com
or
Orange
Héloïse Rothenbühler, +33 1 44 44 93 93
service.presse@orange.com
 
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