Morneau Shepell's My EAP now gives users immediate access to counsellors through their mobile devices

Morneau Shepell's My EAP now gives users immediate access to counsellors 
through their mobile devices 
Award-winning mobile app opens up Employee and Family Assistance Program 
(EFAP) support to users 
TORONTO, Nov. 14, 2012 /CNW/ - Today Morneau Shepell, under its Shepell•fgi 
brand, released a new version of its My EAP mobile device application that 
includes First Chat. Available in Canada, First Chat connects employees and 
their family members to private and immediate clinical support with 
professional counsellors via online chat technology. 
According to Barb Veder, Clinical Director, Morneau Shepell, "We consistently 
strive to reach those in need of support through client-driven offerings that 
adhere to clinical integrity and best practices. Unique to the EFAP industry, 
First Chat is the next step in accessibility to professional support. In fact, 
we discovered that 65% of all First Chat users are new users to this 
counselling modality and new users of EFAP services in general." 
With this release, users can instantly access professional counselling, learn 
more about their EFAP support services, and make a booking through live online 
chat with just a touch of the screen or button directly on their mobile 
device—anytime, anywhere. 
"Offerings such as My EAP and First Chat are changing the EFAP and 
professional counselling landscape," says Stephen Liptrap, Executive 
Vice-President, Morneau Shepell and General Manager, Shepell•fgi. "This app 
release reaffirms our commitment to developing innovative and high quality 
clinical tools that reflect how organizations and individuals need and want 
A big hit with users, the critics agree: My EAP recently won the 2012 
Innovation of the Year Award from the Employee Assistance European Forum, a 
nonprofit organization dedicated to the development of employee assistance and 
work-life services. 
My EAP has the potential to help 20 million people—the number of mobile 
subscribers in Canada, according to Statistics Canada. "Now more than ever, 
people have the means to easily access professional support, when and how 
they're most comfortable," says Liptrap. 
My EAP is the first EFAP support available for mobile devices worldwide. It 
offers practical solutions and support for issues that impact users' work, 
health and life, and is free to download on Apple iPhone, iPod Touch, and 
iPad; RIM's BlackBerry Bold, Curve, and Torch models; and Android devices. 
Download it now at morneaushepell/myeap. 
About Morneau Shepell 
Morneau Shepell is the largest Canadian-based firm offering consulting and 
outsourcing services for workforce programs. The company works with clients to 
develop innovative solutions that integrate with their business strategies to 
achieve results. Through health and productivity, administrative, and 
retirement solutions, Morneau Shepell helps clients reduce costs, increase 
employee productivity, and improve their competitive positions by supporting 
their employees' financial security, health and well-being. 
Established in 1966, Morneau Shepell serves over 8,000 clients, ranging from 
small businesses to some of the largest corporations and associations in North 
America. With approximately 2,700 employees in offices across North America, 
we provide services to organizations across Canada, in the United States and 
around the globe. 
Morneau Shepell Inc. is a publicly traded company on the Toronto Stock 
Exchange (TSX: MSI). For more information, visit 
For media inquiries, please contact: 
Helen Reeves 416.355.5633 
Jerry Amernic 416.284.0838 
SOURCE: Morneau Shepell Ltd. 
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CO: Morneau Shepell Ltd.
ST: Ontario
-0- Nov/14/2012 16:00 GMT
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