NCQA Names New COO

  NCQA Names New COO

Business Wire

WASHINGTON -- November 13, 2012

The National Committee for Quality Assurance (NCQA) announced today that Tom
Fluegel will be its Chief Operating Officer, effective December 4.

“Tom’s more than 20 years of experience driving successful strategy and
operations for major health care players will be a terrific asset for NCQA,”
said NCQA President Margaret E. O’Kane. “I look forward to working with him
and am excited about what his versatility and expertise in IT, business
development and product development will mean for NCQA.”

Fluegel comes to NCQA most recently from Coventry Health Care, where he was
COO of dental insurance operations for four years. From 1999 to 2008 he held
diverse leadership positions within divisions of UnitedHealth Group, including
two vice president posts, chief information officer and senior vice president
for client operations.

Previously, he directed group administration and sales activities at CIGNA, as
well as acquisitions, integration and operations at the California-based
SafeGuard Health Enterprises.

Fluegel holds a BS in business administration from Washington University in
St. Louis and an MBA from the University of Miami. He replaces Esther Emard,
who is retiring as COO of NCQA after almost 14 years.

About NCQA

NCQA is a private, nonprofit organization dedicated to improving health care
quality. NCQA accredits and certifies a wide range of health care
organizations and recognizes physicians in key clinical areas. NCQA’s
Healthcare Effectiveness Data and Information Set (HEDIS^®) is the most widely
used performance measurement tool in health care. NCQA is committed to
providing health care quality information through the Web, media and data
licensing agreements to help consumers, employers and others make more
informed health care choices.


National Committee for Quality Assurance (NCQA)
Andy Reynolds, 202-955-3518
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