Fast Growing Dutch City Applies IBM Analytics to Improve Services to Citizens

Fast Growing Dutch City Applies IBM Analytics to Improve Services to Citizens

The City of Almere Applies IBM Smarter Cities Technology to Provide Enhanced
Benefits Administration

PR Newswire

BARCELONA, Spain, Nov. 13, 2012

BARCELONA, Spain, Nov. 13, 2012 /PRNewswire/ --During Smart City Expo and
World Congress, IBM (NYSE: IBM) today announced that the City of Almere, the
seventh largest city in the Netherlands and part of the Amsterdam Metropolitan
Area, will use predictive analytics software from IBM to support improved
service provision to its citizens. The City of Almere is the first local
government organization in the Netherlands to infuse analytical insights based
on existing, publicly available data into municipal operations to better
manage resources.

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Almere was established as a new town in 1975 and has since then been one of
the fastest growing cities in Europe. Being the youngest city in the
Netherlands with approximately 200,000 residents and 80,000 jobs, the city has
been tasked by the central government to double in size by approximately 2030.
To support this rapid growth, IBM analytics software will help the city make
sense of the available data to make smarter decisions, quickly resolve
problems and improve operational efficiency.

The City of Almere will use the analytics solution to improve the
municipality's ability to provide services to citizens. By making it easier to
import data and prepare and automate analysis and reporting, IBM SPSS
predictive analytics software makes it possible to create an accurate data set
using the city's available records to improve decision-making. This insight is
used to help Almere improve the allocation and administration of citizen
benefits, allowances and subsidies. By using IBM analytics software, the city
is able to dramatically improve what used to be a tedious, largely manual

The city can now, for example, gain insight into the large volumes of public
data, which helps it to more effectively define and identify which citizens
are eligible for benefits. It can also better determine if current benefits
are up to date and provided on the basis of correct data, or if further
investigations are needed. Furthermore, the analytics software will be used to
develop methods for predicting socio-economic anomalies in the city so that
preventative measures can be taken.

"By identifying trends and patterns in data and helping to predict potential
future outcomes, IBM analytics enables us to better understand challenges,
allocate the resources we have available and optimize decision making," said
Gerhard Dekker, head of research and statistics at the City of Almere. "The
solution allows us to translate the insight into targeted actions, processing
benefit applications much more quickly to provide the best service to our
citizens. It helps us on the road to develop a smart society within a smarter

"Almere is becoming a global icon for socially and economically sustainable
growth,"said Michael J Dixon, PhD, general manager, Smarter Cities, IBM. "City
leaders are creating a dynamic environment where innovation is improving most
every process that touches its citizens. We're pleased that the City of Almere
is working with IBM in support of their Smarter City initiative."

IBM SPSS predictive analytics software supports monitoring of important
indicators, going far beyond the possibilities of traditional spreadsheet
software, and helps target weak spots as well as identify recommendations for

IBM is building on experience gained from Smarter Cities engagements around
the world. Working with IBM, city leaders can now monitor, measure and manage
a wide range of city services such as water management and intelligent
transportation among others. Using advanced technologies, like analytics
software, IBM is helping cities of all sizes apply intelligence to their city
operations to deliver better services to their citizens.

IBM has also established the world's deepest portfolio of analytics solutions,
growing its business and industry expertise to approximately 9,000 business
analytics and optimization consultants and 400 researchers, and created global
analytics solution centers in Berlin, Beijing, Dallas, London, New York,
Tokyo, Washington and Zurich. In addition, IBM has acquired more than 30
companies to build targeted analytics and information expertise and continues
to expand its ecosystem, which today consists of more than 27,000 IBM business
partners. IBM has also secured hundreds of patents a year in analytics.

For more information on the City of Almere:

For more information on IBM Smarter Cities, visit

For more information about IBM Business Analytics:

CONTACT: Holli Haswell, +1-512-680-0593,


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