Project Portfolio Management Leader Daptiv Launches New Customer
Knowledge Based Community Evolves With New Capabilities That Enable
Customer-Led Product Innovation
SEATTLE, WA -- (Marketwire) -- 11/12/12 -- Daptiv, the on-demand
leader in project portfolio management software, today announced the
launch of a new and updated online community. The Daptiv Community
promotes social interaction between customers and employees, supports
sharing of questions and new product ideas, and serves as a one-stop
knowledge base and training resource. Since its inception in 2008,
The Daptiv Community has attracted a strong following of more than
100,000 Daptiv subscribers.
"The new Daptiv Community is a great example of our focus on customer
experience," said Susan George, vice president, Customer Success,
Daptiv. "We have designed the Daptiv Community to become the go-to
resource to help customers with their PPM questions and deliver value
for their businesses."
Some of the benefits of the new Daptiv Community include:
-- The opportunity to collaborate directly with Daptiv peers and
employees to receive timely responses to product related queries and
leverage the community's knowledge of best practices
-- 'The Greenhouse' which gives customers the ability to share ideas and
vote on new and innovative features for Daptiv's product roadmap
-- The ability to upload sample reports and applications into a
-- Access to training courses and easy to find knowledge base blog posts
to advance expertise in Daptiv PPM
-- Detailed information on new product releases and capabilities as and
when they are introduced.
"The new community strengthens Daptiv Solutions' already impressive
commitment supporting their customers," said Kevin P. McDonald,
Organizational Resilience Analyst, North Carolina State University.
"Daptiv actively uses community blogs, forums and the 'Greenhouse' to
keep us informed, gather feedback and continuously incorporate that
feedback into their products. When I need help there is always
someone on the forums to answer questions and provide solutions
quickly. Daptiv has proved themselves to be a valued partner in our
PPM deployment, and the new community underscores Daptiv's ongoing
commitment to the success of my organization."
Founded in 1997, Daptiv is the leading provider of
on-demand Project Portfolio Management (PPM) solutions. Daptiv has
helped thousands of companies improve their strategic planning and
business execution by offering adaptable PPM solutions and expert
professional services. Daptiv's customers include world-class
organizations such as Beam Global, Chase, Coach, Harvard University,
Honeywell, InterContinental Hotels Group, and Virgin Australia.
Barokas Public Relations
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