Experian Marketing Services Consumer Expectation Index shows consumer
confidence at an all-time high
Latest CEI figures show optimistic start to first half of 2012 carrying over
into holiday season
NEW YORK, Nov. 12, 2012
NEW YORK, Nov. 12, 2012 /PRNewswire/ --Experian Marketing Services announced
today its latest Consumer Expectation Index (CEI) figures for the first half
of 2012. According to the CEI, U.S. consumers' forward-looking view of the
economy is at its highest level since the onset of the recession.
The CEI is based on weekly results from the trusted Experian Simmons National
Consumer Study, for which 25,000 adults are surveyed annually. The survey
results cover nearly 60,000 data elements, including in-depth demographics,
consumer behavior and brand preferences, and more than 600 psychographics,
attitudes and lifestyle measures.
During the first half of 2012, the average CEI figure was 92.7, which is above
the index's average of the first six months for each year dating back to 2008.
The 2012 figure measured eight points above those for the first half of 2008
and one point over those for the first half of 2011.
"Our Consumer Expectation Index shows consumer confidence was at its highest
point for the first half of 2012 versus the previous four years. The figures
are pointing to increased optimism as we head into the 2012 holiday season,"
said Bill Tancer, general manager of global research, Experian Marketing
Experian Marketing Services Consumer Expectation Index
Segment 2012 2011 2010 2009 2008 2012 versus 2011
Adults 92.7 91.6 90.8 85.5 86.0 1%
Males 93.2 91.5 91.0 86.0 86.6 2%
Females 92.1 91.7 90.6 85.1 85.5 0%
Hispanics 97.1 96.7 96.0 96.3 93.0 0%
Age 18–34 97.4 96.9 96.5 91.3 93.3 1%
Age 35–49 97.5 96.7 96.3 91.3 92.9 1%
Age 50–64 97.6 96.5 96.0 91.2 92.5 1%
Age 65+ 97.7 96.2 95.7 91.2 92.2 2%
Big purchase 108.1 100.1 100.2 100.2 91.8 8%
Online purchase 94.9 93.3 92.8 85.8 88.2 2%
New auto 98.2 93.6 95.7 90.2 90.1 5%
New home 100.4 97.9 97.9 91.5 95.0 3%
Refinance 94.1 89.8 91.0 85.3 91.3 5%
Retire or take early retirement 88.3 87.2 87.3 85.2 82.2 1%
Full-time employed 88.2 87.2 87.3 85.8 81.6 1%
Temporarily unemployed 88.0 87.6 87.2 86.2 80.8 0%
Note: Yearly data is based on the first six months of each year.
Source: Experian Marketing Services
Home and auto buyers on the upswing
The CEI figures for the first half of 2012 show confidence among consumers
planning to buy a new home within the year at its highest level since the
onset of the recession. During the first half of 2012, the average CEI figure
was 100.4, which is above the index's average for the first six months for
each year dating back to 2008. The 2012 figure measured 2.5 points above the
first half of 2011. On a related topic, the CEI of those intending to
refinance over the next 12 months was 4.3 index points above the first half of
2011, or 5 percent higher.
The same trend held true for consumers looking to buy or lease a new
automobile, as the first half of 2012 showed the average CEI figure was 98.2,
which is above the index's average of the first six months for each year
dating back to 2008. The 2012 figure measured 4 index points above the first
half of 2011.
Holiday season outlook is positive
As we head into the 2012 holiday season, numerous events and factors could
affect consumer confidence, but the latest CEI figures indicate the potential
for a strong seasonal performance for retailers. The CEI figure for the week
of Sept. 3, 2012, (the most recent single week for which data is available)
was 7.4 points higher than it was at the same point last year and higher than
it has been heading into the holiday season since 2008.
Further, key consumer groups are even more optimistic. On Sept. 3, the CEI of
those adults who made an online purchase in the past year was 2 percent higher
than the national average and 8.1 points higher than the CEI recorded for
online shoppers at this time during 2011. This holiday season also could be
very good for brands and retailers with big-ticket items to sell, since the
CEI among adults planning to make a big-ticket purchase hit 117.9 the week of
Sept. 3, 2012, compared with 103.5 the same week in 2011 and 100.5 in 2010. In
fact, a CEI above 100 indicates that consumers are more confident than they
were during the base line period, which was the first half of 2004, years
before the recession began.
Couple those figures with a 6.9 CEI point increase year over year among
full-time-employed consumers and these appear to be good indicators heading
into the holidays, as the CEI tends to have a seasonal peak around Christmas
and the holiday time period.
You can read about more Experian Marketing Services CEI insights here.
About the Experian Marketing Services Consumer Expectation Index
The Experian Marketing Services Consumer Expectation Index (CEI) is based on
weekly results from the Experian Simmons DataStream^SM product and the Simmons
National Consumer Study, for which 25,000 adults are surveyed annually. The
survey results cover more than 60,000 data variables analyzed across in-depth
demographics; consumer behavior; and more than 600 psychographics, lifestyles
and attitudes among more than 8,000 brands and products. The benchmark for the
index is a value of 100 based on consumer sentiment between Jan. 7 and May 7,
2004. The value of the index increases or decreases over time, corresponding
to a more positive or less positive consumer outlook. The Simmons National
Consumer Study is a patented, multiframe sample accredited by the Media Rating
About Experian Marketing Services
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engage their best customers with meaningful communications across both
traditional and digital media, Experian Marketing Services enables
organizations to encourage brand advocacy while creating measurable return on
marketing investment. For more information, please visit
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