Jersey Central Power & Light Restores Service to 99 Percent of Customers Affected By Hurricane Sandy

   Jersey Central Power & Light Restores Service to 99 Percent of Customers
                         Affected By Hurricane Sandy

Remaining 19,000 Without Service Should Be Restored Today

PR Newswire

MORRISTOWN, N.J., Nov. 11, 2012

MORRISTOWN, N.J., Nov. 11, 2012 /PRNewswire/ --Jersey Central Power & Light
has restored service to 99 percent of customers affected by Hurricane Sandy
and the recent nor'easter, the company said Sunday, November 11. The majority
of the remaining 19,000 restorable customers should be returned to service by
tonight. The total restoration effort includes the 130,000 customers who were
affected by the nor'easter. More than 8,000 linemen and forestry workers, as
well as thousands of support staff, are working to complete this massive
restoration effort.

About 30,000 of the company's customers on the barrier islands and in
shoreline communities cannot be restored to service at this time due to
massive infrastructure damage in that area. The company is working with
local, state and federal officials to develop a full recovery plan for that

More than 1.3 million outages were reported during the two recent storms.
These storms did more damage to the company's infrastructure than 2011's
Hurricane Irene and October snowstorm combined.

"We're down to the most time-consuming part of the effort – restoring
individual homes to service," said Don Lynch, president of JCP&L. "We thank
our customers for their continued patience and understanding. I also extend a
special thanks to the other utilities, contractors, police, fire and emergency
management officials for their dedicated efforts in keeping public safety a
priority and helping us meet the unprecedented challenges of this disastrous
storm. They continue to do an incredibly difficult job under very trying

As local power lines were repaired and put back in service in recent days,
damage to individual customers' service lines and equipment was identified,
and that work continues today. JCP&L has been working with local officials to
assure these affected "single no lights" customers are ready to be connected.
In some cases repair needs to be made to the home by a licensed electrician
before service can be restored.

As restoration work continues, customers are cautioned never to touch downed
lines. Always assume downed wires are carrying electricity and keep children
and pets away from them. Downed wires should be reported immediately to your
electric company or local police or fire department. Customers should never
try to remove trees or limbs from power lines because they could conduct
electricity. They should wait for emergency services or utility crews to

For updated information on the company's remaining outages, FirstEnergy's
storm restoration process and tips for staying safe, visit the 24/7 Power
Center at JCP&L customers can find the
latest information on Facebook at, and can receive
updates via Twitter @JCP_L.

FirstEnergy (NYSE: FE) is a diversified energy company dedicated to safety,
reliability and operational excellence. Its 10 electric distribution
companies form one of the nation's largest investor-owned electric systems,
serving customers in Maryland, Ohio, Pennsylvania, New Jersey, New York and
West Virginia. Its generation subsidiaries control more than 20,000 megawatts
of capacity from a diversified mix of scrubbed coal, non-emitting nuclear,
natural gas, hydro, pumped-storage hydro and other renewables.

Follow FirstEnergy on Twitter @FirstEnergyCorp.

SOURCE FirstEnergy

Contact: Ron Morano, JCP&L, +1-973-401-8097
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