CarMax Advises How to Avoid Flood-Damaged Cars

  CarMax Advises How to Avoid Flood-Damaged Cars

Business Wire

RICHMOND, Va. -- November 08, 2012

In the wake of recent flooding caused by Hurricane Sandy, CarMax, Inc., (NYSE:
KMX), the nation’s largest retailer of used cars, is advising consumers on how
to avoid purchasing flood-damaged vehicles. CarMax offers a helpful video to
aid consumers in spotting the signs of flood damage. To see the video, visit
the CarMax YouTube page.

“Consumers should be aware that some businesses and individuals may try to
sell salvaged and flood-damaged cars without revealing the vehicle history,”
said Corri Cottingham, purchasing manager for CarMax in Hartford, Conn.
“Flood-damaged cars are not structurally or mechanically sound, but could be
repaired, re-titled, and sold to unsuspecting buyers.”

CarMax’s purchasing team offers these ten tips for identifying a vehicle with
possible flood damage. If any of these signs are identified, ask further
questions to determine if flood damage occurred:

1) Check for a moldy smell inside the car and feel the carpet for dampness
2) Be suspicious of an older car with a brand new interior or carpeting
3) Check for rust under the brake or gas pedals
4) Look for dirt or rust under the dashboard and floor mats
5) Inspect the bolts and screws under the seats for evidence of rust
6) Check the undercarriage for excessive rust
7) Check inside the trunk under the carpet and in the spare tire well area for
rust, dirt or sand
8) Look for corrosion, water marks, or a thin brown line on the exterior of
the vehicle
9) Check to see if the electrical system works
10) Check the VIN number with AutoCheck or Carfax to see whether a flood claim
has been filed or a salvage title has been issued on the vehicle

CarMax provides a free AutoCheck vehicle history report for every used
vehicle. CarMax’s nationwide team of more than 900 car-buyers is trained to
detect whether a car has flood damage or has been in a major accident. CarMax
will not retail any car that has flood or frame damage or an odometer or title

About CarMax

CarMax, a member of the FORTUNE 500 and the S&P 500, and one of the FORTUNE 
2012 “100 Best Companies to Work For,” is the nation’s largest retailer of
used cars. Headquartered in Richmond, Va., CarMax currently operates 115 used
car superstores in 57 markets. The CarMax consumer offer is structured around
four customer benefits: low, no-haggle prices; a broad selection; high quality
vehicles; and customer-friendly service. During the twelve months ended
February 29, 2012, the company retailed 408,080 used cars and sold 316,649
wholesale vehicles at our in-store auctions. For more information, access the
CarMax website at

Please Note: Our buying team can provide visually compelling demonstrations on
possible flood damage indicators.


Media Contacts
Britt Farrar, Manager, Public Relations, (804) 747-0422, ext. 3473
Elia Imler, CarMax Public Relations, (804) 747-0422, ext. 4029
Twitter: @CarMax, Facebook:
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