Wells Fargo Customers Give More Than $1 Million to American Red Cross Through ATMs

  Wells Fargo Customers Give More Than $1 Million to American Red Cross
  Through ATMs

  Fee Waivers extended through Nov. 12 in New Jersey, New York, Connecticut

Business Wire

NEW YORK -- November 08, 2012

In just over a week, Wells Fargo customers have donated more than $1 million
to the American Red Cross for hurricane relief by utilizing the donation
feature at Wells Fargo ATMs across the nation.

“Superstorm Sandy has left millions of people in need of Red Cross disaster
assistance, and in the midst of the biggest Red Cross disaster response in
five years, a second storm brought even more disruption to some of the very
same communities,” said Gail McGovern, president and CEO of the Red Cross. “We
are so appreciative of Wells Fargo and its customers for their support of our
work to help these families and communities get back on their feet.”

“We know our customers want to help and we are glad we can make it easy for
them to give so generously to those in need,” said Jonathan Velline, head of
Wells Fargo ATM Banking and Store Strategy. “We thank them for their
contributions that are already making a huge difference in relief efforts.”

Wells Fargo customers can still donate to the American Red Cross relief
efforts through Nov. 13, 2012, at most of the 12,000 Wells Fargo ATMs across
the country (with the exception of Kansas, Missouri, and Washington, D.C., due
to local restrictions).

On October 30, Wells Fargo announced it is giving $1 million for relief
efforts in the wake of Hurricane Sandy, including $250,000 for the American
Red Cross Disaster Relief Fund to support relief efforts the agency is
directing throughout impacted areas in the region. The remaining $750,000 will
go to support nonprofits conducting grassroots relief and recovery efforts in
affected areas.

Fees waivers extended through Nov. 12 for three states

Wells Fargo has extended through Monday, Nov. 12 its waiver for the fees it
normally charges its customers for using another bank’s ATMs. Wells Fargo will
also allow customers with time accounts (CDs) to withdraw funds from these
accounts without incurring an early withdrawal penalty. These fee waiver
extensions are available in New Jersey, New York and Connecticut, the states
continuing to experience the most impacts from Hurricane Sandy.

Additionally, Wells Fargo is continuing to waive late fees on credit cards,
certain small business and consumer loans, including auto and student loans
through Monday, Nov. 12 in New Jersey, New York and Connecticut.

Emergency Personal Loan Assistance

Wells Fargo has also initiated an emergency personal loan program for
customers in select counties in New Jersey, New York, and Connecticut that
have been declared disaster areas by FEMA. These loans will be offered at
favorable rates and will be underwritten using existing underwriting criteria.

Mortgage and Home Equity Customer Assistance and Fee Waiver

Wells Fargo will waive late fees for the month of November for mortgage and
home equity customers affected by Hurricane Sandy in New Jersey, New York and
Connecticut. We encourage all customers who have been impacted to contact
Wells Fargo right away to discuss mortgage payment arrangements, which can
include up to 90 days payment moratorium, late fee waivers and credit bureau
reporting suppression. We will also proactively work with customers in advance
of the end of a payment moratorium to evaluate long term payment options,
including possible eligibility for loan modifications. Our customers may also
contact us to get assistance with handling property insurance claims. The
mortgage customer service team is specially-trained in disaster response and
can offer guidance and information about loans and assistance programs. Visit
Wells Fargo’s Get Help with Disaster Recovery  web page for additional detail.

Store and ATM availability

Thirteen stores are still closed in parts of New Jersey, New York and coastal
Connecticut due to power outages, flooding and interior damage.

Ninety-five percent of the bank’s ATMs are available in the storm-affected
states. Less than 75 ATMs are currently unavailable, with machines expected to
be brought back online as power and networks are restored. Mobile ATMs have
been deployed.

The company is providing continuous updates on store operations and storm
recovery efforts at @WellsFargo, its official Twitter handle. Other updates
are being made available at Wells Fargo’s Facebook page. Customers can also
check the status of their local stores at the company’s store locator at

Wells Fargo customers who have been affected by Hurricane Sandy and need
assistance may call 1-800-TO-WELLS (1-800-869-3557) 24 hours a day, seven days
a week. Customers can also visit their nearest Wells Fargo store when normal
hours of operation resume.

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified,
community-based financial services company with $1.4 trillion in assets.
Founded in 1852 and headquartered in San Francisco, Wells Fargo provides
banking, insurance, investments, mortgage, and consumer and commercial finance
through more than 9,000 stores, 12,000 ATMs, and the Internet
(wellsfargo.com), and has offices in more than 35 countries to support the
bank’s customers who conduct business in the global economy. With
approximately 265,000 full-time equivalent team members, Wells Fargo serves
one in three households in United States. Wells Fargo & Company was ranked No.
26 on Fortune’s 2012 rankings of America’s largest corporations. Wells Fargo’s
vision is to satisfy all our customers’ financial needs and help them succeed

About the American Red Cross

The American Red Cross shelters, feeds and provides emotional support to
victims of disasters; supplies about 40 percent of the nation's blood; teaches
skills that save lives; provides international humanitarian aid; and supports
military members and their families. The Red Cross is a not-for-profit
organization that depends on volunteers and the generosity of the American
public to perform its mission. For more information, please visit redcross.org
or join our blog at http://blog.redcross.org.


Wells Fargo & Company
Kevin Friedlander, 908-907-1317
Richele Messick, 651-205-6560
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