Trend Micro Managed Service Provider Program Facilitates Channel Partners' Journey to the Cloud

  Trend Micro Managed Service Provider Program Facilitates Channel Partners'
                             Journey to the Cloud

PR Newswire

CUPERTINO, Calif. and ORLANDO, Fla., Nov. 8, 2012

CUPERTINO, Calif. and ORLANDO, Fla., Nov. 8, 2012 /PRNewswire/ --Trend Micro
Incorporated (TYO: 4704; TSE: 4704), the global leader in cloud security, is
leading the way in helping small and medium businesses (SMBs) and value-added
resellers (VARS) transition to the managed service provider (MSP) business
model. Today, Trend Micro announces updates to the managed service provider
program, solution integration into ConnectWise, and a new PartnerPlus Portal
to facilitate this managed service provider (MSP) transition.

"There is huge opportunity for growth in the managed service provider market.
Trend Micro's priority is to help our partners prosper by delivering security
solutions and tools that allow them to gain efficiency and keep their
customers' data safe. Along with the new updates to our MSP program we will
continue to make enhancements so partners can successfully transition some or
all of their business to a cloud-based service model while they simultaneously
manage their traditional install base," said Magi Diego, director, SMB
Marketing at Trend Micro.

Trend Micro MSP Program Supports Channel Partners' Transition to the Cloud and
Managed Services

  oTrend Micro MSP solutions uniquely enable MSP partners to automatically
    license, monitor and manage both traditional on-premise as well as
    cloud-based security solutions from a single management console, providing
    the flexibility to migrate to the cloud at their own pace. With this
    single login MSP partners can provision, deploy, manage, and report on
    their entire customer base, both cloud and on-premise.
  oThe MSP solutions are now available in 22 languages.
  oMSP partners are able to manage annual and monthly recurring licenses
    together, aiding the move from an annual renewal-based business model to a
    recurring-revenue annuity business model.

Trend Micro MSP Solutions are Now Integrated into ConnectWise

  oTrend Micro helps increase automation and scalability through a direct
    integration with ConnectWise to automate billing, ticketing and reporting.
  oThe cloud-based provisioning, deployment, management, monitoring, and
    reporting solutions provided by Trend Micro eliminate setup/startup costs
    associated with on-boarding of managed services clients.
  oTrend Micro's broad platform support (Windows, Mac, Android) and Trend
    Micro™ Worry-Free Business Security product-family options (WFBS Services,
    Standard, Advanced, and Hosted Email Security) provide more revenue-
    generating opportunities for MSP partners.

"The Trend Micro MSP program tools help our security business, particularly as
it relates to the state of licenses and updates — we never had the ability to
manage our clients at this level and it has made us much more efficient," said
Michael Beecher, president, EscapeWire Solutions.

Trend Micro's New PartnerPlus Portal is Now Available in the USA

The new PartnerPlus Portal, designed specifically to support Trend Micro
partners growing their security practice, serves as the central hub for sales
tools, training, certification, on-demand marketing, announcements,
promotions, webinars, and much more. The new portal provides:

  oEnhanced ease of use
  oUpdated product information and collateral
  oA unique "My Account" feature which provides direct access to sales
    opportunities, programs and reports

The PartnerPlus Portal will fully support the new upcoming Trend Micro
PartnerPlus Program, a program that offers several unique features and
benefits to help Trend Micro partners grow their business. The program
enhancements coming soon include:

  oSimplicity— Trend Micro is changing the partner-level naming convention.
    The new PartnerPlus tiers will become Bronze, Silver, Gold, and Platinum.
    As partners progress up through partner levels, it will be easier for them
    to increase their knowledge of Trend Micro solutions, and gain a wealth of
    benefits.
  oTraining & Education— Comprehensive online and classroom-based training
    courses will be offered to strengthen partners' technical expertise,
    increase their industry recognition, help accelerate the sales process—and
    their revenues. This will all be available through the new PartnerPlus
    Portal.
  oSpecializations—Trend Micro will offer specialization certifications in
    cloud-based security, small business security, and managed security
    services. Being a specialized Trend Micro partner opens the doors to extra
    benefits, which can include preferred listing on the Trend Micro partner
    locator, deal registration, priority lead pass, and more.

The PartnerPlus Program enhancements will be effective Q1 2013.

About Trend Micro
Trend Micro Incorporated (TYO: 4704;TSE: 4704), the global cloud security
leader, creates a world safe for exchanging digital information with its
Internet content security and threat management solutions for businesses and
consumers. A pioneer in server security with over 20 years' experience, we
deliver top-ranked client, server and cloud-based security that fits our
customers' and partners' needs, stops new threats faster, and protects data in
physical, virtualized and cloud environments. Powered by the industry-leading
Trend Micro Smart Protection Network cloud computing security infrastructure,
our products and services stop threats where they emerge – from the Internet.
They are supported by 1,000+ threat intelligence experts around the globe.

Additional information about Trend Micro Incorporated and the products and
services are available at Trend Micro.com. This Trend Micro news release and
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SOURCE Trend Micro Incorporated

Website: http://www.trendmicro.com
Contact: Andrea Mueller, andrea_mueller@trendmicro.com
 
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