Restoration Efforts Complete for More Than 2.1 Million FirstEnergy Customers
Affected by Hurricane Sandy
Customers in Harder Hit Areas of New Jersey and West Virginia Expected to Be
Restored by the End of This Weekend
AKRON, Ohio, Nov. 7, 2012
AKRON, Ohio, Nov. 7, 2012 /PRNewswire/ --FirstEnergy (NYSE: FE) utilities
have restored service to more than 2.1 million of the 2.3 million customers
across its six-state service territory who lost power following Hurricane
Sandy last week. Most of the 199,000 FirstEnergy customers in New Jersey and
West Virginia who remain without power will be restored by the end of this
As part of the largest storm restoration effort in the company's history, more
than 19,000 FirstEnergy employees, outside contractors and utility workers
teamed to restore service after Hurricane Sandy's severe winds and
precipitation left thousands of downed trees and branches, significant
flooding and, in some areas, heavy snow in its wake. More than 595 miles of
cable and wire, 23,000 crossarms, 7,200 utility poles and 3,200 transformers
have been used as part of the massive restoration effort.
Across FirstEnergy's utilities, wide-reaching Hurricane Sandy affected 1.2
million Jersey Central Power & Light (JCP&L) customers in New Jersey; 423,000
customers of Cleveland Electric Illuminating Company (CEI), Ohio Edison and
Toledo Edison in Ohio; 397,000 customers of Metropolitan Edison (Met-Ed),
Pennsylvania Electric Company (Penelec), West Penn Power and Penn Power in
Pennsylvania; 201,000 Mon Power customers in West Virginia; and 150,000
Potomac Edison customers in Maryland, West Virginia and Pennsylvania.
While outage restoration work is now complete in most FirstEnergy service
territories, steady, around-the-clock restoration efforts continue in New
Jersey and West Virginia.
JCP&L's best forecast is that the remaining 177,000 customers will be restored
by Saturday, November 10. There may be isolated pockets of customers located
in inaccessible areas or who have individual flooding or downed line issues
that will take longer.
In West Virginia, damage caused by high winds and deep snow has hindered the
restoration process in the higher elevations. The majority of the remaining
19,000 Mon Power customers are expected to be restored by midnight Friday.
Restoration for customers in the most heavily damaged areas, including parts
of Barbour, Braxton, Clay, Nicholas, Preston, Randolph, Tucker, Upshur and
Webster counties, may continue into the weekend.
As restoration continues, FirstEnergy utilities are monitoring changing
weather conditions today as a nor'easter affectsthe east coast. The storm
has the potential to slow restoration efforts or cause new outages. However,
safety permitting, personnel already in place will continue to work through
Customers without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877)
to report their outage or click the "Report Outage" link on
For updated information on the company's current outages, FirstEnergy's storm
restoration process and tips for staying safe, visit the 24/7 Power Center at
www.firstenergycorp.com/outages. JCP&L customers can find the latest
information on Facebook at www.facebook.com/JCPandL. FirstEnergy operating
companies also are providing updates via Twitter @JCP_L and @MonPowerWV.
FirstEnergy is a diversified energy company dedicated to safety, reliability
and operational excellence. Its 10 electric distribution companies form one
of the nation's largest investor-owned electric systems, serving customers in
Maryland, Ohio, Pennsylvania, New Jersey, New York and West Virginia. Its
generation subsidiaries control more than 20,000 megawatts of capacity from a
diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro,
pumped-storage hydro and other renewables. Follow FirstEnergy on Twitter
SOURCE FirstEnergy Corp.
Contact: Ron Morano - JCP&L, +1-973-401-8097; or Patti Michel - Mon Power,
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