LivePerson to Acquire Australia-based Customer Contact Solutions Provider

  LivePerson to Acquire Australia-based Customer Contact Solutions Provider

PR Newswire

NEW YORK, Nov. 6, 2012

NEW YORK, Nov. 6, 2012 /PRNewswire/ --LivePerson, Inc. (NASDAQ: LPSN), a
leading provider of real-time engagement solutions, today announced that it
has signed a definitive agreement to acquire ENGAGE Pty Ltd., an Australian
provider of cloud-based customer contact solutions. The transaction is
expected to close during the fourth quarter of 2012.

(Logo: http://photos.prnewswire.com/prnh/20110105/NY24753LOGO-a )

"Our acquisition of ENGAGE will enhance our ability to offer intelligent
engagement solutions to businesses in the Asia Pacific region," said Robert
LoCascio, CEO and Founder of LivePerson. "ENGAGE has been a reseller and
champion of LivePerson solutions for several years, in addition to having its
own successful hosted contact center solutions, which complement LivePerson's
offerings. Our common mission to help businesses connect meaningfully with
consumers makes the ENGAGE team a natural addition to the LivePerson family,
and a valuable asset as we seek to drive growth in the region."

ENGAGE is an Australian customer contact solutions business, established in
partnership with the Clemenger Group (a BBDO/Omnicom company), supporting the
sales and service strategy of enterprise level companies to meet changing
consumer needs and expectations. ENGAGE provides sophisticated cloud-based
services that uniquely support several customer contact solutions including
voice, live chat, SMS and social media, allowing businesses to connect with
consumers in multiple channels.

"Our team has twenty years of experience providing leading companies in the
Asia Pacific region with innovative contact center services and technologies,"
said, ENGAGE Managing Director Aaron Panozza. "We are very excited to join
LivePerson, and together we will continue to enable clients to exceed consumer
expectations, by providing real-time connections in the consumer's channel of
choice, anywhere and anytime."

About LivePerson

LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables
businesses to proactively connect in real-time with their customers via chat,
voice, and content delivery at the right time, through the right channel,
including websites, social media, and mobile devices. This "intelligent
engagement" is driven by real-time behavioral analytics, producing connections
based on a true understanding of business objectives and customer needs.

More than 8,500 companies rely on LivePerson's platform to increase
conversions and improve customer experience, including Hewlett-Packard, IBM,
Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz.

LivePerson received the CODiE award for Best Content Management Solution in
2012 and for Best Ecommerce Solution in 2011, and has been named a Company of
the Year by Frost and Sullivan in 2011. LivePerson is headquartered in New
York City with offices in San Francisco, Atlanta, Tel Aviv, London and
Melbourne.

For more information, please visit www.liveperson.com. To view other press
releases about LivePerson, please visit pr.liveperson.com

Safe Harbor Provision

This press release contains forward-looking statements regarding our planned
acquisition of ENGAGE Pty Ltd. and its expected benefits which are subject to
risks and uncertainties that could cause actual future events or results to
differ materially from such statements. Any such forward-looking statements
are made pursuant to the safe harbor provisions of the Private Securities
Litigation Reform Act of 1995. Some of the factors that could cause actual
results to differ materially from the forward-looking statements contained
herein include, without limitation: the acquisition gets delayed or otherwise
does not occur; the expected benefits of the acquisition do not materialize;
we are unable to integrate or retain the team of programming talent currently
associated with ENGAGE Pty Ltd.; the adverse effect that the global economic
downturn may have on our business and results of operations; competition in
the online sales, marketing, customer service and online engagement solutions
markets; our ability to retain existing clients and attract new clients; risks
related to new regulatory or other legal requirements that could materially
impact our business; impairments to goodwill that result in significant
charges to earnings; risks related to our international operations,
particularly our operations in Israel, and the civil and political unrest in
that region; responding to rapid technological change and changing client
preferences; our ability to retain key personnel and attract new personnel;
risks related to the ability to successfully integrate past or potential
future acquisitions; technology systems beyond our control and
technology-related defects that could disrupt the LivePerson services; privacy
concerns relating to the Internet that could result in new legislation or
negative public perception; risks related to the regulation or possible
misappropriation of personal information belonging to our customers' Internet
users; legal liability and/or negative publicity for the services provided to
consumers via our technology platforms; risks related to protecting our
intellectual property rights or potential infringement of the intellectual
property rights of third parties. This list is intended to identify only
certain of the principal factors that could cause actual results to differ
from those discussed in the forward-looking statements. Readers are referred
to the reports and documents filed from time to time by us with the Securities
and Exchange Commission for a discussion of these and other important risk
factors that could cause actual results to differ from those discussed in
forward-looking statements.

Contact

Erin Kang

ekang@liveperson.com

212-609-4256

SOURCE LivePerson, Inc.

Website: http://www.liveperson.com
 
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