Genpact to Manage Finance and Accounting for Centrica, One of the World's Leading Energy Services Companies

  Genpact to Manage Finance and Accounting for Centrica, One of the World's
                      Leading Energy Services Companies

Plans to Drive Effectiveness and Continuous Improvement in Centrica's Finance
and Accounting and Management Reporting Processes

PR Newswire

NEW YORK, Nov. 6, 2012

NEW YORK, Nov. 6, 2012 /PRNewswire/ --Genpact Limited (NYSE: G), a global
leader in business process management and technology services, today announced
a five-year agreement with Centrica, one of the leading energy services
companies in the world. Centrica is a top 30 company on the FTSE 100 Index
with operations predominantly in the UK and North America. Under the terms of
the agreement, Genpact will streamline and manage finance and accounting (F&A)
and management reporting processes for British Gas, which serves 13 million
households and 1 million businesses in the UK, and for its sister company,
Direct Energy, which serves 6 million customers across Canada and the United


Genpact will drive end-to-end process excellence through its proprietary Smart
Enterprise Processes (SEP^SM) framework and be Centrica's strategic partner in
providing F&A and management reporting services. Genpact will deliver and
ensure continuous improvement in those processes, reduce operational risks and
improve financial controls while helping both British Gas and Direct Energy
manage these costs and take these processes to best in class. This will
support Centrica's strategic objectives of growth, building an integrated
North American business, and driving overall superior financial returns.

"We are looking forward to the development of our business relationship with
Genpact," said Ian Peters, MD, Energy for British Gas. "We chose Genpact
because of their track record in F&A and reporting, combined with their
commitment to process excellence and optimization that was truly a

"We look forward to a very long-term partnership with Centrica. Our framework
and approach using the 'science of process' called SEP^SM is what we will
deploy to drive leading end-to-end processes that will deliver improvements in
outcomes," said Tiger Tyagarajan, president and CEO, Genpact. "It is vital in
today's competitive marketplace that energy services providers maximize the
value that effective business processes can create, especially in terms of the
insights they can build for their customers, the improvement in customer
service, and the bottom-line impact they can create."

About Genpact
Genpact Limited (NYSE: G), a global leader in business process management and
technology services, leverages the power of smarter processes, smarter
analytics and smarter technology to help its clients drive intelligence across
their enterprise. Genpact's Smart Enterprise Processes (SEP^SM) framework,
its unique science of process combined with deep domain expertise in multiple
industry verticals, leads to superior business outcomes. Genpact's Smart
Decision Services deliver valuable business insights to its clients through
targeted analytics, reengineering expertise, and advanced risk management.
Making technology more intelligent by embedding it with process and data
insights, Genpact also offers a wide range of technology services. Driven by
a passion for process innovation and operational excellence built on its Lean
and Six Sigma DNA and the legacy of serving GE for more than 15 years, the
company's 60,500+ professionals around the globe deliver services to its more
than 600 clients from a network of 74 delivery centers across 20 countries
supporting more than 30 languages. For more information, visit Follow Genpact on Twitter, Facebook and LinkedIn.

For more information:

Gail Marold (Genpact     Allan Edwards (For Genpact    Rupali Kathuria (For
Media Relations)         UK)                           Genpact India)
+1 919-345-3899         +44 (0)207 309 1012           +91 124 441 7589

SOURCE Genpact Limited

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