Mon Power Restores Service to Nearly 85 Percent of Customers Affected by Hurricane Sandy

   Mon Power Restores Service to Nearly 85 Percent of Customers Affected by
                               Hurricane Sandy

Additional Linemen on the Job

PR Newswire

FAIRMONT, W.V., Nov. 5, 2012

FAIRMONT, W.V., Nov. 5, 2012 /PRNewswire/ --Mon Power has restored service to
more than 169,000 customers of the approximately 201,000 customers who lost
power as a result of Hurricane Sandy.

More than 2,700 Mon Power employees, contractors and outside utility crew
members – including 300 linemen from American Electric Power who arrived today
– are working to restore power to 32,000 customers who remain without

"We continue to bring in personnel and resources and deploy them to the harder
hit areas," said Jim Haney, FirstEnergy utility executive. "We appreciate the
support from American Electric Power, National Guard, Department of Highways
and other organizations in this massive restoration effort."

Approximately 700 miles of the more than 900 miles of transmission lines
damaged by the storm have been restored. However, crews remain challenged by
the mountainous terrain and areas still covered in deep snow.

The majority of affected Mon Power customers are expected to be restored by
Friday night. Customers located in remote parts of Barbour, Braxton, Clay,
Nicholas, Preston, Randolph, Tucker and Webster counties may not be fully
restored until the end of the weekend.

"We greatly appreciate our customers' patience as crews continue repairing
damage. The remaining work is especially labor intensive," added Haney.

A complete list of estimated restoration times is available on the web at

As snow and debris from the storm is cleared, customers are cautioned never to
touch or drive over downed lines. Customers should always assume downed wires
are carrying electricity and are reminded to keep their children and pets away
from them. Downed wires should be reported immediately to Mon Power at
1-888-LIGHTSS (1-888-544-4877), or by calling the local police or fire
department. Customers should never try to remove trees or limbs from power
lines because they could conduct electricity; instead, wait for emergency
services or utility crews to arrive.

Customers can view timely, accurate outage information through FirstEnergy's
"24/7 Power Center" maps, accessible on desktops, smartphones and mobile
devices at or via Twitter @MonPowerWV.

Mon Power serves nearly 390,000 customers in West Virginia.

FirstEnergy is a diversified energy company dedicated to safety, reliability
and operational excellence. Its 10 electric distribution companies form one
of the nation's largest investor-owned electric systems, serving customers in
Maryland, Ohio, Pennsylvania, New Jersey, New York and West Virginia. Its
generation subsidiaries control more than 20,000 megawatts of capacity from a
diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro,
pumped-storage hydro and other renewables. Follow FirstEnergy on Twitter

SOURCE FirstEnergy Corp.

Contact: Patti Michel - Mon Power, +1-888-233-3583,
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