Project Leadership Associates Teams With AltiGen to Provide

Project Leadership Associates Teams With AltiGen to Provide MaxACD
Contact Center for Microsoft Lync 
Innovative Pilot Program Allows Microsoft Lync Customers to
Experience Benefits 
SAN JOSE, CA -- (Marketwire) -- 11/02/12 --  AltiGen Communications,
Inc. (OTCQX: ATGN), the leading provider of software-based Unified
Communications solutions, and Project Leadership Associated (PLA)
today announced an agreement to deliver AltiGen's MaxACD Contact
Center for Microsoft Lync to customers across the United States. In
addition, PLA will be providing 30 day pilots of AltiGen's contact
center software to qualifying customers.  
Project Leadership Associates (PLA) is a business and technology
consulting firm that offers a broad range of technical expertise to
small, midmarket and enterprise organizations. PLA is headquartered
in Chicago with additional offices in Boston, Detroit, Houston, New
Orleans, Sacramento, San Francisco and Seattle. The company has
consistently ranked among Inc. Magazine's Inc. 5000 list of the
fastest growing companies in America. With over 100 Microsoft Lync
deployments and more than 230 technology professionals on staff, PLA
is well positioned as a unified communications leader.  
"Microsoft Lync offers immediate business benefits for our enterprise
customers," said Don Penland, Partner at PLA. "When that capability
is combined with AltiGen's MaxACD contact center solution, the
customer and user experience is phenomenal. We first engaged with
AltiGen while deploying Microsoft Lync at Milwaukee Electric Tool
http://www.altigen.com/docs/Milwaukee_Lync_CS1.pdf. Based upon the
success of that experience, we have decided to deploy MaxACD
internally for the PLA customer help desk and offer the solution
nationally to our current and future customers. We find the MaxACD
product to be innovative and intuitive, and we feel that PLA and
AltiGen are a good cultural fit with a mutual focus of finding
solutions for customers."  
"PLA is a major addition to the MaxACD partner team," said AltiGen VP
of Sales Mike Plumer. "The depth and reach of their skill set and
national coverage will accelerate Microsoft Lync and MaxACD customer
deployments. They will also be offering MaxACD as part of a jump
start pilot program. Customers will be able to experienc
e Microsoft
Lync and MaxACD first hand to better understand how it can transform
communications and interactions with customers. We are very happy to
welcome them aboard as a partner." 
AltiGen's MaxACD Contact Center for Lync provides a simple to deploy,
simple to use, and simple to manage feature rich call center for
Lync. Powerful features such as skills-based routing, multi-level
Auto Attendant, a flexible and adaptable IVR with CRM integration
capabilities, Call Recording and monitoring, and reporting are all
tightly integrated with Microsoft Lync to provide a compelling
communications solution either on premise or delivered through the
cloud. 
About AltiGen Communications
 AltiGen Communications, Inc. (OTCQX:
ATGN) is a leading provider of 100% Microsoft-based VoIP business
phone systems and Unified Communications solutions. Having more than
10,000 customers around the world, AltiGen solutions are designed for
high reliability, ease of use, seamless integration to Microsoft
infrastructure technologies, and are built on a scalable, open
standards platform. AltiGen's worldwide headquarters is in Silicon
Valley, California, with international operations based in Shanghai,
China. Local sales, service and support are provided by AltiGen's
worldwide network of over 300 certified partners. For more
information, call 1-888-ALTIGEN or visit the web site at
www.altigen.com. 
Safe Harbor Statement
 This press release contains forward-looking
statements within the meaning of Section 21E of the Securities
Exchange Act of 1934, including, without limitation, statements
regarding the continued effectiveness of our MaxACD Contact Center
for Lync which provides a simple to deploy, simple to use, and simple
to manage feature rich call center for Lync. Powerful features such
as skills-based routing, multi-level Auto Attendant, a flexible and
adaptable IVR with CRM integration capabilities, Call Recording and
monitoring, and reporting are all tightly integrated with Microsoft
Lync to provide a compelling communications solution either on
premise or delivered through the cloud. These statements reflect
management's current expectation. However, actual results could
differ materially as a result of unknown risks and uncertainties,
including but not limited to, risks related to AltiGen's limited
operating history. For a more detailed description of these and other
risks and uncertainties affecting AltiGen's performance, please refer
to AltiGen's Audited Annual Report filed with the OTCQX
over-the-counter market for the fiscal year ended September 30, 2011.
All forward-looking statements in this press release are based on
information available to AltiGen as of the date hereof and AltiGen
assumes no obligation to update these forward-looking
statements. 
Trademarks
 Copyright 2011 AltiGen Communications, Inc.
All rights reserved. Product names, logos, brands, and other
trademarks featured or referred to within this press release are the
property of their respective trademark holders. 
AltiGen Contact:
Niel Levonius
Senior Director, Corporate Strategy 
AltiGen Communications, Inc. 
(408) 597-9000 
nlevonius@AltiGen.com 
 
 
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