(The following is a reformatted version of a press release
issued by Con Edison and received via e-mail. The release was
confirmed by the sender.) 
November 1, 2012 
Underground System to be Restored by End of This Week 
NEW YORK - Con Edison said today that based on an assessment of
the unprecedented damage caused by Hurricane Sandy, it expects
to restore the vast majority of customers who lost power by the
weekend of Nov. 10 and 11. The remaining customer restorations
could take an additional week or more. 
About  900,000 customers served by underground and overhead
electrical distribution equipment in New York City and
Westchester County lost power due to the superstorm that
walloped the area. 
Con Edison crews have restored power to about 250,000 customers
who were affected by the storm. As of 11 a.m., the company was
working to restore power to about 650,000 customers still out of
Customers served by underground networks in Mid- to Lower
Manhattan who lost power during the storm will have service by
this Saturday. 
Crews restoring service in those underground areas have pumped
massive amounts of water out of the facilities. They must also
clean all components of the seawater from the equipment.
Equipment must be dried, repaired or replaced, and inspected
before it can be safely put back into service. 
In areas served by overhead electrical distribution equipment,
crews have had to contend with more than 100,000 downed wires,
as well as blocked roads and flooding. 
But Con Edison is marshalling resources from near and far to
conduct the largest customer restoration in its history. The
company has commitments from more than 1,600 external
contractors and mutual aid workers from as far west as
Most of these contractor and mutual aid crews have already
arrived and the rest are expected to arrive in the next few
days. Crews specialize in tree cutting, repairing overhead lines
and underground equipment, as well damage assessments. 
Customers should use extreme caution before going into a flooded
basement. Know whether there are electrified services or
unsanitary conditions and wear high rubber boots. Also, know how
deep the water is and probe it with a wooden stick, if
necessary, to gauge the depth. Keep children out of flooded
Con Edison has assigned 1,000 site safety workers to monitor
areas where there may be hazards. 
Customers can report downed power lines, outages, and check
service restoration status by computer or mobile device at They also can call 1-800-75-CONED (1-800-752-6633). When reporting an outage, it is helpful if customers have
their Con Edison account number available, if possible, and
report whether their neighbors also have lost power. Customers
who report outages will be called by Con Edison with their
estimated restoration times as they become available. 
The company is advising its customers to pay close attention to
reports from city and municipal officials. Con Edison is
providing updates through the media as the storm restoration
continues. Important information will be posted on the company’s
For instructions on how to report an outage, click here: 
 Con Edison offers the following safety tips: 
·       Do not go near downed wires. Treat all downed wires as
if they are live. Never attempt to move or touch them with any
object. Be mindful that downed wires can be hidden from view by
tree limbs, leaves or water. Report downed wires to Con Edison
and your local police department immediately. 
·        If a power line falls on your car while you’re in it,
stay inside the vehicle and wait for emergency personnel. 
·       Weather updates and news on power outages can be heard
on most local radio and television stations. 
The company is in constant communication with the New York City
Office of Emergency Management and the Westchester County
Department of Emergency Services and company personnel are
working closely with city and municipal emergency officials. 
Media Relations
(sgp) NY 
Press spacebar to pause and continue. Press esc to stop.