BALTIMORE G&E RESTORES SERVICE TO MORE THAN 77% OF CUSTOMERS

(The following is a reformatted version of a press release
issued by Baltimore Gas and Electric Company and received via e-mail. The release was confirmed by the sender.) 
Baltimore Gas and Electric Company Has Restored Service to More
Than 77 Percent of Customers Affected Within 24 Hours of the
Storm’s Passing 
Customers observing Halloween trick-or-treating urged to be
particularly careful, especially as it relates to numerous
remaining downed wires and other hazards 
Customers are encouraged to visit bge.com to review a list of
areas where crews will be working throughout the day; list is
not fully inclusive 
BALTIMORE, Oct. 31, 2012 - Baltimore Gas and Electric Company
(BGE) today announced that it has restored power to more than 77
percent of customers within 24 hours since the high winds
associated with this storm diminished on Tuesday morning. The
company continues to make strides in assessing damage and
repairing public safety issues like downed wires and critical
facilities such as 911 centers, hospitals and water/sewage
treatment centers. At the same time, crews are also focusing on
the “backbone” of our distribution system - including
transmission and sub-transmission feeders, substations and
distribution feeders. These repairs restore power to the largest
number of customers at once and must be completed before service
to downstream customers can be restored. 
“Tonight, we urge those observing Halloween trick-or-treating to
be particularly careful, especially as it relates to numerous
remaining downed wires and other hazards,” said Jeannette M.
Mills, vice president and chief customer officer for BGE. “BGE
has safety standby personnel safeguarding many downed wires, but
understand that not all downed wires are reported or known, and
some additional lines may continue to fall.  Always assume all
wires are energized and dangerous. Those planning to trick or
treat are encouraged to plan a route in advance while it is
light to make sure there are no downed wires.  Additionally,
children should be accompanied by adults and limit activity
after dark.  Those out in limited light or darkness should wear
bright, reflective clothing and carry flashlights.” 
 Customers are reminded to stay away from downed wires and never
touch or try to move a wire of any type, as well as be observant
for caution tape, safety cones, rope or other equipment that may
be blocking a downed wire or other hazard.  Never attempt to
cross a taped or guarded area, and obey the instructions of
public safety officials who may be safeguarding an area.
Customers are urged to report downed wires, as well as power
outages, by calling 1.877.778.2222. 
“We’re thankful to the nearly 1,900 out-of-state and contract
linemen, tree personnel and support staff from Alabama, Florida,
Georgia, Illinois, Indiana, Louisiana, Mississippi, Missouri,
Minnesota, New Mexico, North Carolina, Oklahoma, Tennessee and
Texas, including those from our sister utility - ComEd, who have
joined our BGE crews or are en route to one of our four staging
sites,” said Mills. “More than 5,000 field and support forces
are committed to restore service to our customers as safely and
quickly as possible.” 
To learn more about where our crews will be and when, customers
are encouraged to visit bge.com to review a list of areas where
crews will be working throughout the day. Please be aware that
this is not a fully inclusive list. We ask for patience and
understanding as these crews work tirelessly to restore power to
all of our customers. Even when not immediately visible in your
neighborhood, crews may be repairing damage elsewhere in an
effort to restore electricity to those in your community. 
BGE anticipates that an estimated time for restoration of the
entire system will not be available until damage assessments are
complete and the company works through the first phases of the
restoration process to repair the electric system backbone and
public safety sites, which may not be until later today or
tomorrow. BGE may not be able to provide estimated restoration
times for single electric feeder lines or individual customers
until damage to the system is assessed and the company has high
confidence in the accuracy of repair time estimates. Even with
this precaution, customers are reminded that these timeframes
may change as restoration efforts continue and specific outage
causes are analyzed. 
BGE’s approach to service restoration is in line with industry
standards, and focuses first on public safety and critical
infrastructure issues, followed by work that will restore the
largest number of customers at once, factoring in customers who
have been without power the longest. BGE’s balanced approach to
service restoration ensures crews are working simultaneously in
every jurisdiction where BGE has customers. As part of BGE’s
standard process during major events, the company is in regular
communication with state and local public and elected officials
and emergency operations centers, helping to ensure a
coordinated effort between the jurisdictions and the utility.
BGE appreciates the assistance and cooperation of these
officials and organizations. 
Customers should visit BGE’s online Storm Center for important
information on how to stay safe before, during and after a
storm, including important safety tips on flooding.  As a
reminder, BGE customers who may be elderly, handicapped or
dependent on electricity for medical equipment, should always
have alternate arrangements in place should they experience an
extended power outage. Customers are also reminded to obey
Maryland’s new traffic law that went into effect Oct. 1, which
states that all drivers must make a complete stop when
approaching a non-functional traffic light before entering any
crosswalk or before entering the intersection. Restoration
updates can also be found on BGE’s social media sites Twitter
and Facebook. 
BGE, headquartered in Baltimore, is Maryland’s largest gas and
electric utility, delivering power to more than 1.2 million
electric customers and more than 650,000 natural gas customers
in central Maryland. The company’s approximately 3,400 employees
are committed to the safe and reliable delivery of gas and
electricity, as well as enhanced energy management,
conservation, environmental stewardship and community
assistance. BGE is a subsidiary of Exelon Corporation (NYSE:
EXC), the nation’s leading competitive energy provider with
approximately $33 billion in annual revenues.  Like us on
Facebook and follow us on Twitter, YouTube  and Flickr. 
### 
Rachael L. Lighty
BGE Corporate Communications, Marketing & Community Relations
2 Center Plaza, 110 W. Fayette Street
Baltimore, Md. 21201
E-mail: rachael.lighty@bge.com
Media Inquiries: 410-470-7433 
(sgp) NY 
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