Study Shows IT and Business Professionals Are Finding Business

Study Shows IT and Business Professionals Are Finding Business
Advantages in Cloud Infrastructure-as-a-Service 
Sixty-Seven Percent of Respondents Are Using Public Cloud Services
for Mission-Critical Applications 
PALO ALTO, CA -- (Marketwire) -- 10/31/12 --  VMware, Inc. (NYSE:
VMW), the global leader in virtualization and cloud infrastructure,
today announced new research findings that demonstrate public cloud
adoption has moved beyond test and development in many companies. The
study, commissioned by VMware and conducted by analyst firm
Enterprise Strategy Group (ESG), found 67 percent of the mid-market
and enterprise companies surveyed are running what they view as
mission-critical workloads on Infrastructure-as-a-Service (IaaS).  
"The study demonstrates that IaaS from cloud service providers is
seeing broad adoption by mainstream business for business-critical
applications and data, moving beyond test and development," said
Mathew Lodge, vice president, cloud services, VMware. "As IaaS
adoption grows, so does the importance of strong customer service and
support as well as the quality of the underlying technology.
Compatibility with existing virtualized datacenters and private
clouds was also key." 
Other Key Findings 

--  IaaS is in production -- More than 80 percent of IaaS customers
    surveyed are currently running production workloads on IaaS.
--  Storage, on-demand compute and disaster recovery services top the list
    -- Seventy percent of current IaaS customers use cloud storage
    services, followed by 58 percent using cloud servers, and 53 percent
    leveraging disaster recovery services.
--  Customers want support and TCO -- Service and support topped a list of
    criteria for selecting cloud service providers with 80 percent of
    respondents citing it as important. A quarter of the respondents
    indicated total cost of ownership (TCO) was the single most important
    criteria for service provider selection.
--  Importance of compatibility -- Seventy-eight percent of respondents
    reported that it was also important that their cloud service
    providers' infrastructure technologies were compatible with their
    internal private cloud / virtualized datacenter.
--  Underlying technology matters -- Eighty-three percent of respondents
    indicated the underlying technology used to deliver IaaS was of some
    level of importance to them, with nearly half citing it as a very
    important or critical factor when considering IaaS.

VMware Service Provider Program and vCloud Services
 The VMware Service
Provider Program (VSPP) is for service providers offering cloud
computing and hosted IT services built on VMware software. There are
over 9,400 service providers in more than 60 countries in the VSPP
VMware vCloud(R) Services offer a broad array of VMware-compatible
infrastructure clouds built on a secure platform and delivered by
vCloud service providers, enabling customers to easily extend, manage
and scale their datacenter workloads to a public cloud. With more
than 180 certified VMware vCloud Services in 29 countries, VMware and
VSPP partners together form the number two public cloud ecosystem in
the world.  
About the Research
 ESG, an integrated IT research, analysis, and
strategy firm that is world-renowned for providing actionable insight
and intelligence to the global IT community, conducted the study
during July 23 - August 13, 2012. The research included data from 243
IT and business professionals whose organizations are currently using
public cloud services, specifically IaaS. These respondents were from
midmarket (100 to 999 employees) and enterprise-class (1,000+
employees) companies in North America (US and Canada) and Western
Europe (France, UK, Germany and Netherlands).  
Additional Resources 

--  Learn more about how customers are using VMware vCloud on Another
    VMware Cloud
--  Learn more about the vCloud ecosystem
--  Get your own vCloud IaaS service in minutes:
--  Read the VMware vCloud Blog for the latest information on VMware
--  Follow VMware vCloud on Twitter @vCloud

About VMware
 VMware is the leader in virtualization and cloud
infrastructure solutions that enable businesses to thrive in the
Cloud Era. Customers rely on VMware to help them transform the way
they build, deliver and consume Information Technology resources in a
manner that is evolutionary and based on their specific needs. With
2011 revenues of $3.77 billion, VMware has more than 400,000
customers and 55,000 partners. The company is headquartered in
Silicon Valley with offices throughout the world and can be found
online at  
VMware and VMware vCloud are registered trademarks and/or trademarks
of VMware, Inc. in the United States and/or other jurisdictions. All
other marks and names mentioned herein may be trademarks of their
respective companies. 
Forward Looking Statements 
This press release contains forward-looking statements including,
among other things, statements regarding expectations for the growth
of IaaS and public cloud services and the potential benefits to
businesses of the VMware VSPP program. Actual results could differ
materially from those projected in the forward-looking statements as
a result of certain risk factors, including but not limited to (i)
adverse changes in general economic or market conditions; (ii)
priorities, delays or reductions in information technology spending;
(iii) competitive factors, including but not limited to pricing
pressures, industry consolidation, entry of new competitors into the
IaaS and cloud computing markets, and new product and marketing
initiatives by our competitors; (iv) our customers' ability to
develop, and to transition to, new products and computing strategies
such as cloud computing and IaaS; (v) the uncertainty of customer
acceptance of emerging technology; (vi) rapid technological and
market changes in IaaS; (vii) changes to product development
timelines; (viii) VMware's ability to protect its proprietary
technology; and (ix) VMware's ability to attract and retain highly
qualified employees.. These forward looking statements are based on
current expectations and are subject to uncertainties and changes in
condition, significance, value and effect as well as other risks
detailed in documents filed with the Securities and Exchange
Commission, including our most recent reports on Form 10-K and Form
10-Q and current reports on Form 8-K that we may file from time to
time, which could cause actual results to vary from expectations.
VMware assumes no obligation to, and does not currently intend to,
update any such forward-looking statements after the date of this
Liz Nelson
VMware Global Communications 
(650) 427-1959 
Alex Kirschner
The OutCast Agency for VMware 
(415) 345-4783 
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