Aqua America Utilities Weather Sandy with Few Problems

  Aqua America Utilities Weather Sandy with Few Problems

Business Wire

BRYN MAWR, Pa. -- October 31, 2012

Aqua America, Inc. (NYSE: WTR) today reported that with rare exception, the
half million customers who experienced the wrath of Hurricane Sandy did so
without any interruption to their water or wastewater service. The company
credited its success to the advance planning and deployment of personnel,
generators, fuel and supplies, and the extraordinary commitment and expertise
of its dedicated workforce as well as its electric utility partners in
Pennsylvania, New Jersey and Virginia.

The bulk of its customers are in Pennsylvania and the majority of those
(362,000) are in southeastern part of the state. “In southeastern Pennsylvania
where we have 9 surface water treatment plants and more than 80 wells, we had
no customers out of water,” said Aqua America’s President of Regulated
Operations Chris Franklin. “The same was true in our Sayre-, Shamokin- and
Shenango-area operations. Overall our management and operations teams did an
outstanding job maintaining service to our facilities during one of the worst
storms in recent history. Of our total 435,000 Pennsylvania customers, fewer
than 400 were without water at any time during the storm.”

“More remarkably, none of our 56,000 New Jersey customers were without of
water during the storm,” said Franklin. “There were about 10 systems that
required a transition to standby electric generator power, but no customers’
service was affected. Virginia, where we serve nearly 30,000 customers, fared
equally well. The impact was limited to fewer than 50 customers who might have
experienced lower than normal pressure for a very limited time. Most
importantly, water quality was never compromised by the storm, and no
precautionary boil water advisories were required or issued as a result of the

Franklin added, “In addition to the physical damage left by a storm, its
impact is often measured by its impact on utility performance. Hurricane Sandy
clearly was one of the most devastating storms our area has seen. By
minimizing the impact of this powerful storm on water service to our
customers, we removed one of the largest potential inconveniences they could
have experienced during an event of this magnitude—being without water for
basic needs. We are extremely thankful to our Aqua employees for their hard
work as well as those of our electric partners.”

Aqua America is one of the largest U.S.-based, publicly-traded water utilities
and serves almost 3 million residents in Pennsylvania, Ohio, North Carolina,
Illinois, Texas, New Jersey, Indiana, Florida, Virginia, and Georgia. Aqua
America is listed on the New York Stock Exchange under the ticker symbol WTR.



Aqua America, Inc.
Donna Alston, 610-645-1095
Director, Communications
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