P&WC Offers ESP(R) Program Enrolment Option Adapted to NARA

P&WC Offers ESP(R) Program Enrolment Option Adapted to NARA Dealer
Dealers get worry-free and cost-effective maintenance while enhancing
resale value of their aircraft 
ORLANDO, FLORIDA -- (Marketwire) -- 10/30/12 -- NBAA - Pratt &
Whitney Canada (P&WC) and the National Aircraft Resale Association
(NARA) have reached an agreement that gives its dealer members a
specially adapted option to enrol their engines in P&WC's Eagle
Service(TM) Plan (ESP(R) Program). The announcement was made today by
Raffaele Virgili, vice-president, customer service, during the
National Business Aviation Association's 65th annual meeting and
convention in Orlando, Florida. P&WC is a division of United
Technologies Corp. (NYSE:UTX). 
NARA is a professional trade association made up of firms that
specialize in aircraft sales and brokerage. The Association was
organized for the specific purpose of promoting a consistently high
set of ethical standards in buying and selling business aircraft and
to communicate those standards to the marketplace. 
"The agreement we have reached with NARA provides dealers with an
ESP(R) Program enrolment option that is aligned with their business
needs," said Virgili, "This gives NARA members the peace of mind that
comes with knowing their engines are covered by P&WC, and enables
them to realize the higher resale value associated with selling an
aircraft with engines covered by an OEM service plan. When the
aircraft is sold, the buyer will be able to assume all the benefits
of the ESP(R) Program." 
Greg Miller, ESP(R) Program product manager of global sales added,
"Dealers of used aircraft often approach us wanting to enrol their
engines in P&WC's ESP(R) Program because this is what buyers are
looking for, while the dealers themselves are seeking cost protection
when the aircraft are in inventory for resale."  
The ESP(R) Program offers P&WC engine operators a complete range of
maintenance coverage depending on the level selected: Gold, Silver,
Gold Lite or Silver Lite. Basic coverage includes parts and shop
labour for scheduled engine overall, refurbishment and hot section
inspection, basic unscheduled engine and line replaceable unit (LRU),
accessory maintenance, and required product support improvements at
shop visits. Other benefits include rental eng
ine support for covered
events, engine condition trend monitoring, and a labour allowance for
trouble shooting. 
"During the sales process when a used aircraft remains in their
inventory, many dealers will fly the aircraft to different locations
to showcase them to potential buyers," said NARA chairman Brad
Harris, president and CEO of Dallas Jet International, LP.  
"The agreement that we have reached with P&WC allows our dealer
members to purchase ESP(R) Program coverage for the aircraft's
engines, in a structure well aligned to their business needs, until
the sales process is complete. ESP(R) Program coverage can be easily
transferred to the new owner. History has shown that aircraft with
engines enrolled into the ESP(R) Program sell faster than aircraft
that do not have the program." 
"Our ESP(R) Program coverage provides these dealers with peace of
mind during the resale process," concluded Miller.  
Enrolment in P&WC's ESP(R) Program continues to grow, and has now
reached 4000 engines, up by 1000 since 2010.  
Come and see us at NBAA, booth no. 5633: Interested operators are
invited to drop by P&WC's booth to speak with a customer service
Customer Service 
We never forget that your engine has our name on it. So we work to
keep it flying efficiently and reliably. P&WC has built the largest,
most comprehensive customer service network in the industry around
its 10,000 customers who operate in 200 countries.  
Through its Customer First Centres in Montreal and Singapore, P&WC is
always just a call or click away, providing unparalleled technical
support. The P&WC network has 30-owned or designated repair and
overhaul facilities, seven parts distribution centres, 100 Field
Support Representatives, mobile repair teams, 800 rental/exchange
engines and 12 customer training facilities operated through
FlightSafety International. P&WC offers comprehensive Pay-per-Hour
service for fleet operators and business aviation customers, with
more than 7,500 engines currently enrolled in P&WC-backed hourly cost
programs, including the ESP(R) Program and the FMP(R) program. 
P&WC also offers repair and overhaul of components and accessories,
and the sale of new, exchange and used serviceable parts. Advanced
diagnostics are also offered, moving operators towards a totally
planned operating environment. P&WC is a one-stop shop for all
elements of an operator's needs. 
About NARA  
NARA is a professional trade association of businesses organized to
promote the growth and public understanding of the aircraft resale
industry. Its members abide by a 14-point Code of Ethics that provide
standards of business conduct regarding aircraft transactions. For
more information about NARA, its members and its code of ethics,
visit the NARA website at www.nara-dealers.com or call Devri Pitts,
Independent Association Director, at 866-284-4744. 
About Pratt & Whitney Canada  
Founded in 1928, and a global leader in aerospace, P&WC is shaping
the future of aviation with dependable, high-technology engines.
There are currently more than 49,000 engines in service on more than
28,000 aircraft. Every second, a P&WC-powered aircraft takes off or
lands somewhere in the world. P&WC's engines, with more than 600
million hours in the air, are an industry benchmark for innovative
design, dispatch reliability, operating economics and easy
maintenance. P&WC is firmly committed to ensuring that its products
are designed, produced and operated while minimizing environmental
impacts throughout their life cycle. 
Based in Longueuil, Quebec (Canada), P&WC is a United Technologies
Corp. company (NYSE:UTX). UTC is a diversified company providing
high-technology products and services to the global aerospace and
building industries. 
Anna di Giorgio
NBAA, Orlando, Florida (Booth 5633)
+1 514 244-4756
Annick Lambert
Pratt & Whitney Canada, Longueuil, Quebec
+1 514 221 6337
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