UPS Delivers Hassle-Free Holidays

  UPS Delivers Hassle-Free Holidays

             Global Volume Increase with Rise in Online Shopping;
        55,000 Seasonal Workers to Help Deliver 527 Million Packages;
         “UPS My Choice” Service Offers More Control over Deliveries

Business Wire

ATLANTA -- October 29, 2012

UPS (NYSE: UPS) will give its customers the gift of hassle-free holidays again
this year by providing them with greater control over their home deliveries
with UPS My Choice℠ as it prepares to deliver more than half a billion
packages around the world this holiday season, an all-time record for the
global logistics giant.

UPS expects to deliver 527 million packages between Thanksgiving and Christmas
this year, surpassing last year’s record of 480 million. The company predicts
its busiest day of the year will be Thursday, Dec. 20, when an estimated 28
million packages will be delivered around the world – the equivalent of more
than 300 packages delivered every second of the day. On an average day, UPS
delivers 15.8 million packages.

To handle this massive increase in volume, UPS will hire 55,000 seasonal
employees across the U.S. to work as driver helpers, package sorters, loaders
or unloaders. For more information on job opportunities visit: or
the UPSjobs page on Facebook.

UPS peak air day is projected to top 6.5 million deliveries compared to normal
daily air volume of 3 million packages. UPS will fly more than 400 additional
flight segments per day to facilitate on-time delivery of holiday gifts across
the world.

Once again, trends show the popularity of e-commerce and mobile accessibility
are likely to delay online shopping and compress deliveries into the final two
weeks before Christmas. UPS expects online tracking requests to reach more
than 69 million on its peak tracking day, Tuesday, Dec. 18, as holiday
shipments surge.

Hassle-Free Holidays

Celebrating its second holiday season, UPS My Choice helps consumers avoid
those “sorry we missed you” notices left on doors by providing registered
members with free digital alerts the day before a package arrives. If the
initial delivery time doesn’t work, there are options to reschedule or reroute
the package. Nearly 2 million users have already signed up for the service. To
sign up for UPS My Choice, visit

“UPS provides total logistics solutions for both shippers and consumers,
whether they’re doing business in online retail or traditional brick and
mortar stores, or both,” said Alan Gershenhorn, UPS chief sales and marketing
officer. “These solutions make the entire transaction seamless, transparent
and hassle-free, from the point of sale to final delivery as well as handling
returns and repairs. This gives UPS customers the best possible experience by
helping them better manage their already busy schedules, especially during the

Give Mother Nature a Gift

For environmentally-conscious gift givers, UPS offers carbon neutral shipping.
For as little as five cents, customers can select UPS’s carbon neutral option
at the end of the online shipping process to offset the carbon emissions
associated with their shipments and support globally recognized environmental

Shipping Tips for Consumers

With 21 shipping days between Thanksgiving and Christmas, consumers can help
ensure their packages reach their destination on time by knowing a few key
shipping deadlines. Most UPS ground packages will reach their destinations in
one-to-three days. Last-minute shoppers who ship their packages Friday, Dec.
21, can rely on UPS Next Day Air® for delivery by Monday, Dec. 24.

Just like the resourceful elves at the North Pole, UPS offers a variety of
methods to help deliver a hassle-free holiday for consumers.

  *Leave the Packing to UPS: With nearly 4,700 The UPS Store™  and Mail Boxes
    Etc.™ locations in the U.S., Canada and Puerto Rico, shipping and packing
    help is always nearby. Participating The UPS Store locations offer the 
    Pack & Ship Guarantee. If a participating location packs a customer’s
    item, ships it via UPS and the item is damaged or lost in transit, the
    customer will be reimbursed for the item’s value (subject to the lesser of
    actual value, replacement or repair cost), the cost of packaging materials
    and service plus the shipping fee.
  *Click on Customers can visit for do-it-yourself holiday
    shipping solutions and purchase and print shipping labels. Packages can be
    picked up by a UPS driver, placed in one of 40,000 UPS drop boxes or
    dropped off at a UPS Customer Center, The UPS Store, Mail Boxes Etc. or
    other third party retailers.

For holiday shipping information, tips and solutions visit the UPS holiday
season media resource site -

  *UPS Mobile –
  *Facebook – and
  *Twitter – @UPS and @TheUPSStore

UPS (NYSE:UPS) is a global leader in logistics, offering a broad range of
solutions including transporting packages and freight; facilitating
international trade, and deploying advanced technology to more efficiently
manage the world of business. Headquartered in Atlanta, UPS serves more than
220 countries and territories worldwide. The company can be found on the web
at and its corporate blog can be found at To get UPS
news direct, visit


Natalie Godwin
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