Duke Energy preparing for possible effects of Hurricane Sandy

        Duke Energy preparing for possible effects of Hurricane Sandy

PR Newswire

CHARLOTTE, N.C., Oct. 25, 2012

CHARLOTTE, N.C., Oct. 25, 2012 /PRNewswire/ -- As Hurricane Sandy begins to
make its way up the East Coast, Duke Energy is making preparations for
possible effects from the storm in Florida and the Carolinas.

(Logo: http://photos.prnewswire.com/prnh/20040414/DUKEENERGYLOGO)

Employees are monitoring the potential path of the storm and implementing
early phases of the company's comprehensive storm plan.

Customers of Progress Energy Florida and Progress Energy Carolinas (Duke
Energy subsidiaries) should pay particular attention to the storm, and review
their own safety plans, as well.

Current forecasts keep the storm offshore as it passes Florida and the
Carolinas over the weekend, but there is potential for high wind and rain in
areas along the coast that could result in outages in those areas.

Given the size of the storm, portions of central North Carolina and South
Carolina could also see effects from the outer bands of the storm, including
portions of Duke Energy Carolinas service area.

Duke Energy will continue to monitor and prepare for the storm and will deploy
company crews as needed to restore service as safely and quickly as possible
after the storm passes.

New tools to track outages and restoration

Customers who experience an outage during the storm should call the automated
outage-reporting system for their respective utility:

  oProgress Energy Florida: 1-800-228-8485
  oProgress Energy Carolinas: 1-800-419-6356
  oDuke Energy Carolinas: 1-800-POWERON (1-800-769-3766)

Customers may also report an outage or view current outages online:

  oProgress Energy Carolinas/Progress Energy Florida:
  oDuke Energy Carolinas: www.duke-energy.com

Progress Energy customers may also report outages online using their smart
phone at m.progress-energy.com. Customers are advised to register their
account prior to the storm in order to report outages online or from a mobile

Duke Energy utilities will also use social media channels to keep customers
informed should significant outages occur as a result of the storm:

  oProgress Energy Florida on Twitter: www.twitter.com/ProgEnergyFL
  oProgress Energy Florida on Facebook:
  oProgress Energy Carolinas on Twitter: www.twitter.com/ProgEnergyNC_SC
  oProgress Energy Carolinas on Facebook:
  oDuke Energy Carolinas on Twitter: www.twitter.com/DukeEnergyStorm
  oDuke Energy Carolinas on Facebook: www.facebook.com/DukeEnergyStorm

Staying Safe
Even though the forecast track for Hurricane Sandy projects the most damaging
winds of the storm to stay offshore, Duke Energy encourages customers to take
steps to ensure their safety before, during and after the storm.

When the storm threatens

  oCheck supplies and make sure you have the following items: portable radio
    with fresh batteries, flashlight, first-aid kit, canned or packaged food
    that can be prepared without cooking or refrigeration, several days'
    supply of drinking water (one gallon per person, per day), a full tank of
    gas in your car and cash.
  oUnplug major, non-vital appliances.Advanced surge-protection systems will
    protect your home from most power surges, but will not prevent damage from
    a direct lighting strike.
  oPay attention to local television and radio broadcasts for storm position,
    intensity and expected landfall.
  oPrepare for high winds by boarding up or taping windows and other glass,
    anchoring objects outside and bracing the garage door.
  oSecure boats and trailers on land and check mooring lines of boats in the
  oPut important papers in watertight containers (take them if you evacuate)
    and move valuables to upper stories of your home.
  oFill your bathtub with water for sanitary purposes. Because water conducts
    electricity, it is not safe to run water during a storm.
  oIf you know someone who relies on electric-powered life-support equipment,
    be prepared to move that person to a facility outside of the storm's
    projected path to avoid the risk of an extended power outage.

When the storm hits

  oStay indoors in an inside room away from doors and windows, electrical
    outlets and water pipes.
  oKeep television and radio tuned for information from official sources.Be
    prepared to evacuate at a moment's notice.
  oIf you evacuate, shut off gas, water and electricity (electricity can be
    shut off at the breaker box). Take blankets, first-aid supplies and other
    essential items with you to the nearest shelter.

After the storm has passed

  oNever go near downed power lines.Always assume they are energized and
    extremely dangerous.If someone suffers an electric shock, call 911 or
    your local rescue squad immediately.Even minor shocks may cause serious
    health problems later.
  oCheck for electrical damage inside your home, such as frayed wires, sparks
    or the smell of burning insulation.If you find damage, don't turn your
    power on until an electrician inspects your system and makes necessary
  oWalk and drive cautiously.Watch out for debris-filled streets and
    weakened bridges.Snakes and insects can be a problem after storms.
  oUse your emergency water supply or boil water before drinking it until
    local officials deem the water supply safe. Report broken sewer or water
  oMake temporary repairs to protect property from further damage or
    looting.Beware of unscrupulous contractors.

If the power goes out

  oKeep refrigerator and freezer doors closed. Food usually stays frozen
    about 48 hours.A refrigerator can keep food cold for about four
    hours.Remember, when in doubt, throw it out.
  oDo not connect a generator directly to your home's electrical system.It
    is dangerous to you, your neighbors and utility workers.Follow
    manufacturer's directions regarding connecting appliances directly to your
  oIn any power outage, utility crews restore service as quickly as possible,
    starting with the largest lines serving the most people.

Duke Energy is the largest electric power holding company in the United States
withmore than $100 billion in total assets. Its regulated utility operations
serve approximately 7.1 million electric customers located in six states in
the Southeast and Midwest. Its commercial power and international business
segments own and operate diverse power generation assets in North America and
Latin America, including a growing portfolio of renewable energy assets in the
United States.

Headquartered in Charlotte, N.C., Duke Energy is a Fortune 250 company traded
on the New York Stock Exchange under the symbol DUK. More information about
the company is available at: www.duke-energy.com.

 CONTACT: Jeff Brooks
 Phone:   919-219-9215
 24-Hour: 800-559-3853

SOURCE Duke Energy

Website: http://www.duke-energy.com
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