Gartner Says Two-Thirds of Enterprises Will Adopt a Mobile Device Management Solution for Corporate Liable Users Through 2017

  Gartner Says Two-Thirds of Enterprises Will Adopt a Mobile Device Management
  Solution for Corporate Liable Users Through 2017

 Analysts to Discuss Enterprise Mobile Challenges at Gartner Symposium/ITxpo,
                          October 21-25, in Orlando

Gartner Symposium/ITxpo 2012

Business Wire

ORLANDO, Fla. -- October 25, 2012

Over the next five years, 65 percent of enterprises will adopt a mobile device
management (MDM) solution for their corporate liable users, according to
Gartner, Inc. With the increased functionality of smartphones, and the
increasing popularity of tablets, much of the network traffic and corporate
data that was once the primary domain of enterprise PCs is now being shifted
to mobile devices.

Gartner analysts discussed the growing importance of mobile device management
at Gartner Symposium/ITxpo, being held here through today.

"The era of the PC has ended. Employees are becoming more mobile and looking
for ways to still be connected wherever work needs to be done," said Phil
Redman, research vice president at Gartner. "The convenience and productivity
gains that mobile devices bring are too tempting for most companies and their
employees. Securing corporate data on mobile devices is a big challenge, but
one that companies must embrace. Enterprises are struggling with how to
support and secure this dynamic workforce."

Gartner predicts that through 2017, 90 percent of enterprises will have two or
more mobile operating systems to support. In the past year, many companies
have moved to Apple's iOS as their main mobile device platform, with others to
follow over the next 12 to 18 months. As enterprises continue to offer
multiplatform support, and new platforms — such as Windows 8 — continue to
emerge, MDM needs will continue to grow.

As one of the fastest-growing enterprise devices in the past 18 months,
tablets are a further driving force for enterprises adopting MDM. Most
companies and users are supporting the tablet for limited usage, typically for
email and personal information management (PIM) functions. However, users are
pushing for more enterprise applications to be supported on the tablet,
usually through either enterprise or application provider development. As more
of these native apps become available, and as remote access technology
improves, more enterprise content will be stored on these devices. Users are
already synchronizing corporate content into public clouds for later retrieval
on the devices.

"The rapid influx of users bringing their own consumer mobile devices that
demand access to corporate resources presents challenges to organizations,"
said Mr. Redman. "However, by implementing a structured support system with
varied support levels, IT organizations can shield business information and
enforce policies about data movement between the device and the corporate
network, while enabling users to adopt the device they deem most appropriate.
Organizations will find it hard to achieve an efficient mobile-support system
if all platforms are not managed the same way under enterprise requirements.
Like PCs, mobile devices are forms of client access devices, and the policies
for them should be similar in strength but optimized for mobile usage, to
those governing PCs."

Gartner believes that mobile device proliferation is inevitable and the only
way that IT staff can maintain control is by separating mobile computing
devices into three distinct device classes: trusted standard devices provided
by the company, tolerated devices and non-supported devices. In this scenario,
users are given a predefined list of supported technologies in each class,
along with a budget for the projected amount that each selection consumes.
Users can optimize the technologies according to their requirements without
exceeding the budget. Expense limits and spending caps by individuals bypass
the need to rely on subjective interpretations of "reasonable use."

"This is just the start for MDM. More data is being put on mobile devices, and
enterprises are fast developing their own applications to support their mobile
users. As mobile devices continue to displace traditional PCs, enterprises
will look to their existing MDM systems to support more devices and enterprise
applications and data," said Mr. Redman. "MDM vendors are moving beyond
security, to support enterprise and third-party applications, data and
content. In the next two years, we will continue to see MDM platforms broaden
out and become more enterprise mobile system management platforms, not just
for devices alone."

About Gartner Symposium/ITxpo

Gartner Symposium/ITxpo is the world's most important gathering of CIOs and
senior IT executives. This event delivers independent and objective content
with the authority and weight of the world's leading IT research and advisory
organization, and provides access to the latest solutions from key technology
providers. Gartner's annual Symposium/ITxpo events are key components of
attendees' annual planning efforts. IT executives rely on Gartner
Symposium/ITxpo to gain insight into how their organizations can use IT to
address business challenges and improve operational efficiency.

Additional information about Gartner Symposium/ITxpo in Orlando, is available
at www.gartner.com/symposium/us. Video replays of keynotes and sessions are
available on Gartner Events on Demand at www.gartnerondemand.com. Follow news,
photos and video coming from Gartner Symposium/ITxpo on Facebook at
http://www.facebook.com/GartnerSymposium, and on Twitter at
http://twitter.com/Gartner_inc and using #GartnerSym.

Upcoming dates and locations for Gartner Symposium/ITxpo include:

October 29-31, Sao Paulo, Brazil: www.gartner.com/br/symposium
November 5-8, Barcelona, Spain: www.gartner.com/eu/symposium
November 12-15, Gold Coast, Australia: www.gartner.com/au/symposium
March 5-7, 2013, Dubai, UAE: www.gartner.com/technology/symposium/dubai/

About Gartner

Gartner, Inc. (NYSE: IT) is the world's leading information technology
research and advisory company. Gartner delivers the technology-related insight
necessary for its clients to make the right decisions, every day. From CIOs
and senior IT leaders in corporations and government agencies, to business
leaders in high-tech and telecom enterprises and professional services firms,
to technology investors, Gartner is a valuable partner in 12,000 distinct
organizations. Through the resources of Gartner Research, Gartner Executive
Programs, Gartner Consulting and Gartner Events, Gartner works with every
client to research, analyze and interpret the business of IT within the
context of their individual role. Founded in 1979, Gartner is headquartered in
Stamford, Connecticut, USA, and has 5,200 associates, including 1,280 research
analysts and consultants, and clients in 85 countries. For more information,
visit www.gartner.com.

Contact:

Gartner
Christy Pettey, 408-468-8312
christy.pettey@gartner.com
 
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