The Risky Business of Technology Moves and Transitions

            The Risky Business of Technology Moves and Transitions

PR Newswire

CHICAGO, Oct. 24, 2012

CHICAGO, Oct. 24, 2012 /PRNewswire/ --In an increasingly technology-dependent
workplace, disruptions in technology services ripple through organizations
with greater impact. While the information technology (IT) team grapples with
service level expectations that are nearing a standard of continuous
availability, the real estate and facilities team is under ever-increasing
pressure to optimize space, improve productivity and control costs.These two
trends collide when offices, facilities or datacenters are moved or undergo
transition, resulting in additional risk to operations and business
continuity. A significant transition mistake can have lasting consequences by
adversely impacting your reputation with customers, brand image, and operating
productivity.

(Photo: http://photos.prnewswire.com/prnh/20121024/CG98286)

A technology transition can be triggered by a wide range of changes ― a new
product or service rollout; a merger or acquisition; a datacenter or
infrastructure upgrade; a cloud initiative; or a real estate transaction or
physical facilities move.Technology that might otherwise be taken for
granted, much like service from your local utility company, becomes highly
visible during real estate or facilities moves, especially when a datacenter
or new systems are involved. Specific examples include technology services
that are part of the foundation of the modern workplace such as network and
internet connectivity, unified communications (UC), and enterprise software
applications. Employees expect to be able to have the technology tools and
resources needed to do their jobs. Customers and partners expect little or no
disruption. A seamless technology transition is one of the top measures for
the success of a move, while conversely, failures are magnified and compound
the organizational stress caused by a move.

The technology transition risks are higher and impacts more complex during a
move because there are more tasks and dependencies translating into more
things that can go wrong. Transitions have a huge impact on internal
technology operations groups. The skills and expertise needed to properly
assess, plan and manage the activities to migrate from one technology to the
next, or one facility to the next, often do not reside within a company's
internal IT organization. The infrequent and unique nature of major
technology transitions requires different skills than operational management.
For example, the skills and knowledge needed to run a datacenter are different
from those needed to move one. Moves are often paired with upgrades or
changes where IT staff are being asked to eliminate technologies they have
dedicated themselves to running and refining for years, then implement and run
something new with the same efficiency in a new location. Flipping-the-switch
with confidence requires careful planning and execution to mitigate risks.

Trillium Solutions Group and CBRE Group (NYSE: CBG) have recently teamed as
part of CBRE's multi-partner Solutions Platform to provide technology
transition services. Trillium's specific role will be to provide technology
transition services tailored to the commercial real estate environment. CBRE's
Round Table provides a comprehensive range of experts in a solutions platform
for all aspects of real estate and facilities services.In describing the
Solutions Platform, CBRE First Vice President, Mike Nardini said, "We have
organized, on a national scale, specialized experts in every component of the
built environment."

Trillium's ITtransitions® practice provides the skills, experience, and proven
methodologies to mitigate risks and guide organizations through the pitfalls
associated with technology transitions. With an engagement history that
includes data center transitions for financial service companies where system
availability is monitored in split-seconds, Trillium has demonstrated that our
specialized expertise with transitions equates to significant value for our
clients. We have real-world experience on a large scale including a critical
datacenter move with a major insurance company and a colocation move for the
world's largest asset management firm. Trillium CEO, Steve Adelstein remarked,
"We are excited to be part of CBRE's Platform to support the technology
transitions for clients. Our ITtransitions® Framework allows Trillium to
partner with organizations to minimize the business disruption associated with
a move."

About Trillium Solutions Group, Inc.

Trillium Solutions Group, Inc. is a professional services firm headquartered
in Chicago that provides business and technology consulting and strategic
sourcing services for industries such as trade associations, financial
services, telecommunications, and healthcare. For more information, please
visit www.trilliumsg.com or follow us on Twitter at twitter.com/TrilliumSG.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBG), a Fortune 500 and S&P 500 company headquartered
in Los Angeles, is the world's largest commercial real estate services firm
(in terms of 2011 revenue). The Company has approximately 34,000 employees
(excluding affiliates), and serves real estate owners, investors and occupiers
through more than 300 offices (excluding affiliates) worldwide. CBRE offers
strategic advice and execution for property sales and leasing; corporate
services; property, facilities and project management; mortgage banking;
appraisal and valuation; development services; investment management; and
research and consulting. Please visit our Web site at www.cbre.com.

SOURCE Trillium Solutions Group

Website: http://www.trilliumsg.com
Contact: William Fraser, Sr. Vice President, +1-847-272-2202, ext. 306,
wfraser@trilliumsg.com; Steve Adelstein, President & CEO, +1-847-272-2202,
ext. 100 or sadelstein@trilliumsg.com
 
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