Property Management Firm Optimizes Desktop Performance and User Experience with Liquidware Labs

  Property Management Firm Optimizes Desktop Performance and User Experience
  with Liquidware Labs

    livin deploys ProfileUnity™ user-virtualization and profile management
       solution to personalize its desktops and enhance user experience

Business Wire

CHICAGO & LONDON -- October 24, 2012

Liquidware Labs, the leader in desktop transformation solutions, today
announced that homes and communities organization, livin, based in the UK, has
deployed the Liquidware Labs user-virtualization solution, ProfileUnity . The
software helps livin maintain and improve end-user experiences as the company
migrates to a virtual desktop infrastructure.

livin provides affordable housing and manages in excess of 8,500 residential
and commercial properties in North East England. When moving operations to new
offices, the information and communication technology (ICT) team wanted to
deploy a virtual desktop environment using the VMware View platform. The team
saw tremendous benefits in migrating to a virtual desktop infrastructure (VDI)
but was also aware of the new management challenges.

“The biggest reason virtual desktop initiatives fail is the user experience,”
said Dan Evans, livin ICT Infrastructure Manager. “And the biggest issue is
profile management. We have a diverse software environment, so we have to use
more than just a few standard images. With the remote presentation sessions we
used previously, we thus had problems with profile synchronization and overall
virtual desktops stability. We could not go forward with VDI until we had a
solid way to manage our user profiles.”

To take on this challenge, livin turned to ProfileUnity from Liquidware Labs.
ProfileUnity works with VMware View and other platforms that support Windows,
including Citrix XenDesktop. ProfileUnity also delivers a complete profile to
users at log-on in seconds—including desktop customizations, applications and
data. The solution also provides administrators with summary and complete
views of virtual desktop settings as well as many reporting options.

With the help of ProfileUnity, livin will bring all 175 of its users into the
new virtual desktop infrastructure. The organization also frequently updates
and optimizes its physical PCs and has found the process is much easier with

“We selected ProfileUnity because it’s much easier to install and configure
compared to the other solutions, and it fits seamlessly into the VMware
environment,” said Evans. “Once installed, ProfileUnity is a simple and
elegant solution. It’s also easy-to-use with exactly what we need: The ability
to provide consistent user experiences with desktop and application stacks
that are highly individualized; and the ability to preserve user desktop
settings without having to revert to the default at each log-in.”

For the complete livin case study, visit the Liquidware Labs website.

About Liquidware Labs

Liquidware Labs™ is the leader in desktop transformation solutions for
next-generation physical and virtual desktops, including VMware® View, Citrix®
XenDesktop, Red Hat® and Microsoft® Windows 7. The company's Stratusphere™ and
ProfileUnity™ solutions have been described by analysts as the industry's
first 'On-Ramp to VDI,' providing a complete methodology and software that
enables organizations to decouple users and applications from the operating
system and to cost-effectively assess, design, migrate and validate the user
experience for next-generation desktop infrastructures. Liquidware Labs
products are VMware and Citrix certified, and are available through a global
network of partners. Visit for further information.

VMware and VMware View are registered trademarks and/or trademarks of VMware,
Inc. in the United States and/or other jurisdictions. Citrix and Citrix
XenDesktop are registered trademarks and/or trademarks of Citrix in the United
States and/or other jurisdictions. Red Hat is a registered trademark of Red
Hat, Inc. in the United States and other countries. All other trademarks are
the property of their respective owners.


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