CHEP USA Receives ISO 9001: 2008 Certification to Enhance Customer Service
ATLANTA -- October 17, 2012
CHEP USA, a leading provider of managed pallet pooling solutions, has achieved
certification as an ISO 9001:2008, Quality Management Systems compliant
organization. This certification was accredited by the Standards American
Registrations Authority (SARA) of Pleasanton, California.
ISO 9000 is a family of standards related to quality management systems and is
designed to aid companies in ensuring their quality processes are robust and
applied consistently across the entire organization.
To become certified as ISO 9001:2008 compliant, CHEP USA underwent a 12-month
evaluation process that included the implementation of a formal quality
management system (QMS), as well as robust employee training on formal
operating procedures and measurement systems related to quality. The process
culminated with a 10-day, third-party audit by SARA to confirm CHEP’s quality
system met the standards required for certification. A certificate of
registration was issued on August 24, 2012.
Achieving ISO 9001 certification means that CHEP USA was benchmarked against
other mature businesses and found to have a best-in-class quality system. Skip
Miller, CHEP Vice President of Global Quality, said, “At CHEP, we are
committed to delivering on our quality commitments to our customers. Achieving
ISO 9001 certification means we now have an international entity certifying
all aspects of our quality process.”
Kim Rumph, President of CHEP USA, added, “Becoming ISO 9001 certified is a
validation to our customers that we are committed to consistently delivering
product and service quality excellence to everyone we serve. This
international certification of our quality processes provides our customers
with an added sense of confidence that CHEP USA is a strategic supply chain
ISO 9001 is a worldwide standard administered by the International
Organization for Standardization (ISO), based in Switzerland. ISO 9001 is
currently in use by close to one million organizations around the world.
Additional information is available at http://www.iso.org/
CHEP is a global leader in managed pallet pooling solutions, serving many of
the world's largest companies in sectors such as consumer goods, fresh
produce, beverage and automotive. CHEP’s service is environmentally
sustainable and increases efficiency for customers while reducing operating
risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets
and containers offer unbeatable coverage and exceptional value, supporting
more than 500,000 customer touch-points in 50 countries. Our customer
portfolio includes global companies and brands such as Procter & Gamble,
Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles
Limited. For more information, visit www.chep.com.
Sheila Farrier, +1-407-226-4293
Director of Communications
Ronald Margulis, +1-908-272-3930
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