Aternity® Announces Support for the VMware Branch Office Desktop

  Aternity® Announces Support for the VMware Branch Office Desktop

  Optimizes End User Experience, Increases Business Productivity by Reducing
          Remote Performance Issues in Virtual Desktop Environments

VMworld Europe 2012

Business Wire

BARCELONA, Spain -- October 10, 2012

Aternity Inc., the industry’s leader in end user experience management
solutions for Fortune 1000 enterprises, announced today full support for the
VMware Branch Office Desktop. Aternity together with VMware delivers customers
the comprehensive visibility into how virtual desktop and remote workstation
users are experiencing critical application performance, while proactively
detecting when performance degradations occur. With nearly 11 million branch
offices distributed across the globe and up to 80 percent of all employees
working outside of their company’s primary headquarters or main business
officers, the integration provides the real-time analytics to minimize the IT
and Help Desk resources required to support each remote office.

“The VMware Branch Office Desktop provides a comprehensive approach to
addressing multiple requirements within the branch, enabling employees to have
fast and secure access to the applications and data they need to maximize
productivity,” said Mason Uyeda, director, Technical and Solutions Marketing,
End User Computing, VMware. “Understanding the real end-user experience is a
key measurement we needed in order to help these branch users have efficient
access to information technology. With VMware’s latest branch office
technology and Aternity’s end user experience management solution, branch
offices are able to have optimal quality of service (QoS).”

Aternity’s Frontline Performance Intelligence (FPI) Platform for the VMware
Branch Office Desktop uniquely provides:

  *Ubiquitous Application Coverage for performance monitoring of packaged
    and/or custom Thick Client, Web/HTTP, Rich Internet (RIA), Java and .NET
    applications running in a virtualized desktop environment.
  *Comprehensive Performance Metrics for every business transaction running
    in a virtualized environment, including end-to-end transaction time,
    infrastructure response time and display protocol latency, from the end
    users’ perspective. This translates into the ability to capture
    application performance metrics associated with each VDI session, while
    identifying relationships between users, transactions, processes, brokers,
    and hypervisors.
  *Application Usage and User Productivity for gaining in-depth insight into
    end user application usage, usability, and quality of service, as well as
    user productivity.
  *Advanced Real-time Analytics and Correlation of virtual desktops, VDI
    infrastructure, application, and user performance metrics. This enables
    preemptive problem detection and probable cause analysis across all three
    primary components of user experience. In addition, enterprises are able
    to immediately isolate impacted users and their associated virtualized
    desktops, while also being able to differentiate between the affected
    users and the affected service consumers.

“We are excited to bring this integration to market with VMware,” said Trevor
Matz, president and CEO of Aternity. “Traditionally, desktop virtualization
has represented a challenge for branch office and remote users, as those users
often do not have optimal connectivity and sufficient bandwidth. By combining
the power of VMware Branch Office Desktop and Aternity’s FPI Platform,
customers and service providers now have the visibility they need to deliver
optimal support for end users, providing them with a user-centric, proactive
approach to managing the virtual desktop environment.”

Aternity is also a recognized leader for in-depth End User Activity Monitoring
for Virtual Desktops. Earlier this year, Aternity announced support for
Teradici’s PC-over-IP® (PCoIP®) protocol. By correlating PCoIP latency with
the actual business transaction response times and the VM image’s health,
Aternity and Teradici provide organizations with an in-depth understanding of
application performance within the VMware View® environment, exactly as
experienced by their users themselves. Learn more about this integration here.

Solution Availability and Pricing

Aternity’s FPI Platform for VMware Branch Office Desktop is available
immediately. To learn more, email

Supporting Resources

Find the latest news about Aternity’s FPI Platform for physical, virtual, and
mobile environments online:

  *Desktop Virtualization Whitepaper
  *Aternity for the VMware Branch Office Desktop
  *Aternity for the VMware Branch Office DesktopHow-to Guide: The Aternity
    FPI Platform for the VMware Branch Office Desktop
  *Aternity on Twitter
  *Daily EndUserExperience2Day Newsletter
  *Aternity Proof of Concept and Product Evaluation

About Aternity

Aternity redefines real end user experience management by delivering the
industry’s first Frontline Performance Intelligence (FPI) Platform,
effectively transforming every device – mobile, virtual, and physical – into a
self-monitoring platform that is user experience aware. By arming
organizations with user-centric, proactive IT management capabilities, the
Aternity FPI Platform dramatically reduces business disruption and increases
user productivity. With Aternity’s 360 degree view of end user experience,
advanced analytics for preemptive problem detection and cause analysis, and
right-time decision support capabilities, Global 1000 enterprises finally have
the empirical evidence on how application performance and usage impacts
business results, providing them with a path for constant improvement.

Aternity has received prestigious industry recognition from the American
Business Awards, the International Business Awards, Best in Biz Awards, The
Boston Business Journal, The Marker and NetworkWorld Magazine. The company was
recently positioned by Gartner in the 2011 Visionary Quadrant of the Magic
Quadrant for Application Performance Monitoring and was recognized in
Enterprise Management Associates’ 2012 Cloud Application Performance
Management (APM) Radar Report™ as the top vendor providing an APM point
solution earning EMA’s “Value Leader” distinction, while also being recognized
as an APM elite vendor providing the market’s “Most Comprehensive Endpoint

To further evaluate how Aternity can bring winning performance to your
frontline and to find out if you qualify for a free evaluation and proof of
concept, visit

EndUserExperience2Day, sponsored by Aternity, is a freely available,
award-winning news and blog portal that can be accessed at Follow Aternity on Twitter, become a fan on
Facebook, recommend us on LinkedIn, join us on Google+, and see us on YouTube.

  ©2012 Aternity, Inc. All other trademarks or trade names are properties of
                their respective owners. All rights reserved.

VMware and VMware View are registered trademarks and/or trademarks of VMware,
Inc. in the United States and/or other jurisdictions. The use of the word
“partner” or “partnership” does not imply a legal partnership relationship
between VMware and any other company.


Aternity Media:
Donna Parent, 508-475-0414, ext. 222
Christine Perkett, 617-504-8687
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