Western Union Partners with Better Business Bureau to Introduce BBB Scam Stopper

  Western Union Partners with Better Business Bureau to Introduce BBB Scam

 Website, blog and social media campaign hopes to reach millions with tips to
                      avoid being ripped off by scammers

Business Wire

ENGLEWOOD, Colo. -- October 09, 2012

The Western Union Company (NYSE: WU), a leader in global payment services, and
Better Business Bureau today launched BBB Scam Stopper, an education campaign
to help consumers in the United States and Canada avoid common scams that con
artists use to commit consumer fraud.

“Western Union devotes extensive resources to stopping fraud,” said Shelley
Bernhardt, the company’s Director of Consumer Protection. “Our agents are
trained to intervene if they suspect a customer is the victim of a scam.
Through our partnership with BBB, we aim to give consumers the information and
resources they need to protect themselves and help stop fraud before it gets
that far.”

Consumer fraud is a serious problem worldwide. According to the Federal Trade
Commission, in the U.S. alone, more than 100 thousand people filed complaints
in 2011 about prizes, sweepstakes and lottery scams. That is just one of the
many categories of scams consumers face around the world.

“We investigate thousands of scams every year, and we know the tactics that
scammers commonly use,” said Carrie Hurt, President and CEO of the Council of
Better Business Bureaus. “A portion of scams involves the wire transfer of
funds, so Western Union is the ideal partner for this campaign. The best
defense against fraud is awareness and education. It’s crucial for consumers
and business owners to recognize scams before they become victims.”

On the Scam Stopper website, consumers can find facts and tips to stay
informed and help reduce their chances of becoming a victim of a scam. The
site also explains the science of scams, and how scammers use many of the same
“sales tactics” that are used by legitimate businesses. Visitors can also sign
up to receive BBB Scam Alerts, weekly emails with the latest scams reported to
BBBs across the country.

The site highlights common scams like Emergency Scams (a friend or family
member has an emergency, often in another country, and needs money),
Overpayment Scams (a buyer overpays and asks for the difference wired back to
them), Sweepstakes and Lottery Scams (you’ve won a lot of money, but you have
to pre-pay taxes before claiming your prize), and more. Personal finance
writer/blogger Erica Sandberg has also joined the effort and is blogging and
creating public service announcements about scams and fraud for BBB Scam

Information on scams and how to protect yourself is also available at Western
Union’s Consumer Protection Center: http://www.westernunion.com/stopfraud.

About Western Union

The Western Union Company (NYSE: WU) is a leader in global payment services.
Together with its Vigo, Orlandi Valuta, Pago Facil and Western Union Business
Solutions branded payment services, Western Union provides consumers and
businesses with fast, reliable and convenient ways to send and receive money
around the world, to send payments and to purchase money orders. As of June
30, 2012, the Western Union, Vigo and Orlandi Valuta branded services were
offered through a combined network of approximately 510,000 agent locations in
200 countries and territories. In 2011, The Western Union Company completed
226 million consumer-to-consumer transactions worldwide, moving $81 billion of
principal between consumers, and 425 million business payments. For more
information, visit www.westernunion.com.

About BBB

For 100 years, Better Business Bureau has been helping consumers find
businesses, brands and charities they can trust. In 2011, consumers turned to
BBB more than 100 million times for Business Reviews on more than 4 million
companies and Charity Reports on 11,000 charities, all available for free at
www.bbb.org. The Council of Better Business Bureaus is the umbrella
organization for 115 local, independent BBBs across the United States and
Canada, as well as home to its national programs on dispute resolution and
industry self-regulation.


Photos/MultimediaGallery Available:



Western Union
Anna Alejo, 720-332-3884
Council of Better Business Bureaus
Katherine Hutt, 703-247-9345
Kelsey Owen, 703-247-9376
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